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FD
Family Dollar
Market Investigator
Career Insights for Loss Prevention / Asset Protection Specialist
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Based on Texas data
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What they do
A Loss Prevention or Asset Protection Specialist supervises shoppers to deter theft of merchandise or assets from the building. They may manage a security team.
$40,182 / year median in Texas
-6% projected decline
Job Description
The Market Investigator is responsible for confirming that the market's stores operations and daily functions comply with Company programs and policies. Monitor and measure store process performance in these categories: Office/Cash Sales, Loss Prevention, Physical Security, Safety and Personnel Training and Development. This position will report directly to the Director, Loss Prevention or Regional Manager, Loss Prevention and will interface frequently with Field Managers and Corporate Business Partners.
CCTV, Interactive CCTV, Exit Alarms, Burglar Alarms, Safes, Drop Boxes and Checkpoint. + Report suspected fraudulent activity to Loss Prevention Business Partners. + Assistwith special projects thatimpactgiven market (i.e.
Target Program and Shrink Impact Stores) + Follows and assures the implementation of all Company Policies and Procedures. + All other projects/duties asassigned.
Principal Duties & Responsibilities:
+ Conduct Monthly Stores LP Audit and score store performance based on specific criteria. Report audit findings to Store Manager, Field Manager and Corporate Management. + Advise and consult with Store Managers on improving the in-store experience based on store audits. + Train Store Managers on Family Dollar procedure and compliance to include Cash Management, Loss Prevention, Physical Security, Safety, Robbery Prevention, Product Freshness and Display Compliance. Assist Store Managers in training their Team Members in these areas. + Plan andfacilitatestorewide meetings to review procedures/policies with Asset Protection Specialists (APS), store Team Members and Store Managers. + Proficientlyutilizeexception reporting (XBR & SAER) and partnership with Corporate Sales Audit Department tomonitorDistrict Cash and Sales (OIS) losses and investigate cash or inventory loss trends. + Monitor and manage District's Target Program and weekly exception reporting to improve the market'sstoresinventory results. + Conducts in store surveillances using Loss Prevention tools I-Verify and DVR toidentifyand escalate potential internal integrity issues, safety concerns, fines, lostsalesand others. + Conducts Loss Prevention Quality Store Visits (LPQSV) including Honesty Conversations withstore'steam members. + Ensure that Store's Asset Protection Equipment is in good working order and is beingutilizedeffectively,including:CCTV, Interactive CCTV, Exit Alarms, Burglar Alarms, Safes, Drop Boxes and Checkpoint. + Report suspected fraudulent activity to Loss Prevention Business Partners. + Assistwith special projects thatimpactgiven market (i.e.
Target Program and Shrink Impact Stores) + Follows and assures the implementation of all Company Policies and Procedures. + All other projects/duties asassigned.