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Smithfield Foods
Loss Prevention Coordinator
Career Insights for Loss Prevention / Asset Protection Specialist
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Scorecard
Based on Virginia data
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What they do
A Loss Prevention or Asset Protection Specialist supervises shoppers to deter theft of merchandise or assets from the building. They may manage a security team.
$41,656 / year median in Virginia
-27% projected decline
Job Description
Loss Prevention Coordinator Smithfield Foods $16.83
- $26.44 / hr United States, Virginia, Suffolk 7021 Harbour View Boulevard (Show on map) Aug 06, 2026 If you are currently employed at Smithfield, please log into Workday and submit your application through the Jobs Hub. Have a seat at our table. When you join Smithfield, you become part of something special
- a company that's sustainably feeding people around the world, producing good food the right way with respect for our people, animals, communities and planet. With opportunities across locations and functions, a culture grounded in our Core Four values
- gratitude, communication, respect and accountability
- and a strong commitment to learning, collaboration, and innovation, Smithfield offers challenging and rewarding careers where you can grow, contribute and make a real impact.
THE VALUE YOU'LL BRING
The position summary states the general nature and purpose of the job. Overall accountabilities are defined in this section. As a Loss Prevention Coordinator, you will play a key role in supporting Smithfield's Loss Prevention team by identifying, investigating, and managing delivery-related freight claims while helping minimize financial impact to the business. You will work closely with cross-functional partners-including Sales, Operations, Customer Service, Transportation, and external carrier partners-to resolve product issues, ensure timely claim decisions, and drive improvements that enhance service levels and profitability. In this role, you will help maintain strong customer relationships, support process optimization, and promote a culture of accuracy, accountability, and continuous improvement.WHAT YOU'LL DO
The below statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. May perform other duties as assigned.Claims Review & Resolution:
Review daily Over, Short & Damaged (OS&D) occurrences-including refused product, quantity discrepancies, quality-related exceptions, and carrier claims-to identify issues and determine appropriate next steps.Reporting & Documentation:
Compile and distribute daily Claims Reports as requested, ensuring information is complete, accurate, and delivered on time.Issue Management:
Continuously monitor and follow up on outstanding OS&D issues to ensure timely resolution in alignment with departmental requirements.Cross-Functional Communication:
Communicate with internal teams, external partners, customers, and carriers to reinforce departmental expectations and gather details needed for claim resolution.Root Cause Analysis:
Collaborate with the Loss Prevention team to investigate delivery discrepancies, determine root causes, and recommend/track corrective actions that prevent recurring issues.Adjustments & System Updates:
Process necessary inventory and customer account adjustments related to confirmed OS&D discrepancies.WHAT WE'RE SEEKING
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals to perform the essential functions.Education & Experience:
High School Diploma or GED and 2+ years of relevant experience in logistics, customer service, claims processing, or related field, required.Technical Skills:
Proficient in Microsoft Office, especially Excel, with the ability to manage and interpret data accurately.Analytical & Problem-Solving:
Strong attention to detail with the ability to identify root causes, analyze discrepancies, and recommend corrective actions.Communication:
Excellent written and verbal communication skills with the ability to interact effectively with internal teams, customers, and carrier partners.Professional Traits:
Highly organized, dependable, and able to manage multiple tasks in a fast-paced environment while maintaining accuracy and follow-through.Collaboration & Culture Fit:
Ability to work well with others, be respectful, approachable, and team-oriented while building strong working relationships and supporting a positive work environment.OTHER SKILLS THAT MAKE YOU STAND OUT
Bachelor's Degree, preferred. Prior food industry or retail experience, preferred. SAP experience is a plus. The expected pay range for this position is $16.83- $26.