Part Time Receptionist/Legal Assistant

Part Time Receptionist/Legal Assistant Inland Injury Law Center Norco, CA Job Details Part-time $17 an hour 1 day ago Benefits Free parking Health insurance Dental insurance 401(k) 401(k) matching Opportunities for advancement Life insurance Paid sick time Qualifications Cantonese CDL Administrative experience High school diploma or GED Legal administrative experience Law office Clerical experience Legal case management Full Job Description Job Summary We are seeking a proactive and detail-oriented Receptionist/Legal Assistant to serve as the operations hub for our Personal Injury firm. This role is responsible for the critical management of firm-wide paper and digital communications, ensuring that every piece of client information—whether physical, digital, or virtual—is directed to the correct professional for immediate action. The ideal candidate is a high-level multi-tasker who can transition seamlessly between administrative management and client advocacy, providing essential support to the Managing Attorney and the entire legal team.

Duties Physical Mail:

Retrieve downstairs mail daily; open, sort, and scan all correspondence with 100% accuracy into the digital case file.

Virtual Mailbox:

Manage the firm's virtual mailbox by reviewing items and marking them appropriately ( "Open and Scan," "Pick Up," "Shred" ).

Subfolder Management:

Save all correspondence, info emails, and faxes into the correct client subfolders.

Internal Notification:

Identify and notify the specific person and department of all incoming communications immediately.

Client Courtesy:

Promptly notify clients of the receipt of their mail, faxes, or emails to ensure a high-level client experience. Carefully review and execute specific instructions provided via sticky notes and memos on all outbox items. As time permits, assist the Managing Attorney with email management , including screening, informing of urgent matters, and drafting responses on their behalf.

Client Advocacy & Greeting:

Offer a compassionate first point of contact for injured clients, managing incoming calls with excellent etiquette and screening new leads.

Document & Case Support:

Maintain case files in systems such as iManage and PCLaw, ensuring all medical records, bills, and evidence are filed correctly.

Office Maintenance:

Maintain a polished and professional firm environment, including light facility tasks such as regularly taking out the office trash and recycling .

Calendar & Meeting Coordination:

Scheduling:

Act as the primary scheduler for the firm; accurately adding meetings and phone calls to the firm calendar and inviting all relevant team members.

Pre-Meeting Reminders:

Proactively notify and remind staff members prior to their scheduled phone calls or meetings to ensure they are prepared.

Accountability & Follow-up:

Check in with staff after meetings to confirm they were completed and inquire if any follow-up actions, documents, or additional scheduling are required. Experience Previous clerical or legal administrative experience in a Personal Injury firm is highly preferred.

Calendar & Workflow Management:

Experience managing shared firm calendars and a proven track record of following up on task completion.

High-Volume Processing:

Demonstrated experience in managing physical mail, virtual mailboxes, and central "info" email accounts.

Operational Detail:

Ability to follow complex instructions (memos/sticky notes) and manage digital subfolder filing systems.

Professional Communication:

Exceptional written and verbal skills; able to remind professionals of tasks firmly but professionally and draft emails for an attorney.

Technical Proficiency:

High proficiency in scanning hardware, legal case management systems (e.g., iManage, PCLaw), and digital calendar platforms. Join our team if you are passionate about supporting legal professionals while providing outstanding service to clients. We value proactive individuals who thrive on organization and accuracy—help us deliver exceptional legal support every day!

Pay:

$17.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Free parking Health insurance Life insurance Opportunities for advancement Paid sick time

Education:

High school or equivalent (Required)

Language:

Cantonese (Required)

License/Certification:

CDL (Required)

Location:

Norco, CA 92860 (Required) Shift availability: Day Shift (Required) Ability to

Commute:

Norco, CA 92860 (Required) Willingness to travel: 100% (Required)

Work Location:

In person