Join a growing law firm where professionalism, customer service, and teamwork matter. Triad Law Group is seeking a Bilingual Front Desk Coordinator / Legal Assistant (English & Spanish) for our Clemmons office. This position serves as the first point of contact for clients and visitors while providing administrative support to our on-site attorneys. The ideal candidate is organized, personable, detail-oriented, and thrives in a fast-paced professional environment. Fluency in both English and Spanish is required , as this role regularly communicates with Spanish-speaking clients and assists with client intake, scheduling, and general office communications. This role primarily supports our real estate, estate planning, probate, and estate administration practice areas and plays an essential part in delivering an exceptional client experience, but interpretation support for other areas of our practice may be needed from time to time. Responsibilities Front Desk & Client Service Professionally answer and direct incoming phone calls in both English and Spanish Greet and assist clients, vendors, and visitors Schedule consultations and follow-up appointments Maintain a welcoming and organized reception area Assist with client intake and collection of information and documents Communicate with clients in English and Spanish regarding appointments, documentation requests, and general updates Ensure clients receive timely communication and updates Administrative Support Support attorneys with scheduling, calendar management, and task prioritization Prepare, organize, and process legal documents and correspondence Maintain electronic and physical client files Assist with document collection, scanning, and record management Coordinate meetings, signings, and client appointments Monitor and help manage workflow deadlines Technology & Systems Utilize Clio case management software (or learn quickly with training provided) Enter and maintain accurate client and matter information Assist with file organization and workflow tracking Learn and effectively use legal technology tools and office software Qualifications Required Fluent in both English and Spanish, including speaking, reading, and writing Strong customer service and communication skills Excellent organizational and time management abilities Ability to prioritize multiple tasks and deadlines Professional demeanor and positive attitude Strong attention to detail Proficiency with Microsoft Office and general computer systems Ability to work independently while collaborating with a team Preferred Prior legal assistant, administrative assistant, receptionist, or law office experience Experience serving bilingual English-Spanish clients Experience with Clio or similar case management software Experience in real estate, estate planning, probate, or estate administration Associate's degree, paralegal certificate, or equivalent professional experience Who Will Thrive Here?
The ideal candidate:
Brings positive energy and professionalism to work each day Enjoys helping people during important moments in their lives Communicates confidently and compassionately with both English- and Spanish-speaking clients Takes ownership of responsibilities and follows through Learns new technology quickly Is dependable, proactive, and highly organized Works well in a team-oriented environment About Triad Law Group Triad Law Group is a growing North Carolina law firm with a flagship office in Clemmons and a newly acquired office in Mocksville. We focus on helping clients with estate planning, probate and estate administration, real estate transactions, and family law matters. We are committed to providing exceptional client service while fostering a supportive and professional workplace for our team.
Location:
Clemmons, NC Position Type:
Full-time Compensation:
Competitive and commensurate with experience
Benefits:
Available and discussed during the interview process
Pay:
$16.50 - $20.00 per hour
Benefits:
AD&D insurance Dental insurance Disability insurance Life insurance Paid time off Professional development assistance Retirement plan Vision insurance Application Question(s): Are you comfortable working in an environment with two goldendoodles?