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Legal Services of Eastern Michigan

Client Support Advocate Family Legal Assistance Group Program

Entry-Level JobVerifiedNo experience needed

Career Insights for Paralegal / Legal Assistant

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What they do

A Paralegal or Legal Assistant assists attorneys and law offices with a variety of tasks ranging from administrative support to legal research and writing. Maintains and organizes files or file databases. Conducts legal or other background research, assists with preparation for trials or hearings, and drafts documents to be filed. Uses software for electronic discovery of materials such as email for a trial. May specialize in a particular area of the law such as corporate or criminal law, family law or real estate law.

$61,331 / year median in Michigan

+2% projected growth

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Job Description

About Us For over 60 years, Legal Services of Eastern Michigan (LSEM) has been fighting for fairness and equal access to justice. We provide civil legal assistance to low-income and marginalized individuals across 14 mid-Michigan counties from our offices in Flint and Saginaw.
Our mission:
To ensure that those who need legal help the most — and have the least access — receive it. Join us in shaping communities where everyone can assert their rights and pursue justice through effective advocacy. About the Role The Client Support Advocate will collaborate with attorneys, caretakers, and other program staff to provide client-centered advocacy and support to families involved, or at risk of becoming involved, in child protective proceedings. Pursuant to a contract with Genesee County, the Client Support Advocate will provide services to caretakers who are at risk of becoming involved in child protective proceedings or who are already parties to such proceedings before the Family Division of the Genesee County 7th Circuit Court. The primary goal of the FLAG Program is to prevent the unnecessary entry and prolonged stay of children in the foster care system by addressing the underlying issues that may contribute to a family's involvement with the child welfare system. The Client Support Advocate will work closely with clients to identify barriers, assess client needs, develop goals, and connect clients with appropriate community resources and services. The Client Support Advocate will assist clients in developing and implementing individualized action plans and will advocate for clients' needs while helping them navigate systems and services that may impact their families. The position will work collaboratively with attorneys, support staff, referral sources, court personnel, social service agencies, and community partners to support positive outcomes for clients and their children. In addition to direct client support, the Client Support Advocate is expected to participate in community outreach and engagement activities and assist in identifying available resources and areas of unmet need. The Client Support Advocate will use effective interviewing and communication skills to establish trusting relationships with clients, maintain appropriate professional boundaries, and provide services with dignity, respect, and cultural sensitivity. Key Responsibilities Provide timely, holistic, and client-centered services through advocacy, referrals, resource navigation, and follow-up. Assess clients' and families' needs, identifying and building upon their strengths, resources, and opportunities. Assist clients in identifying goals, developing individualized action plans, and addressing barriers to achieving those goals. Collaborate with attorneys and program staff to support holistic, high-quality legal representation and provide consultation regarding client needs, case advocacy, and resources. Connect clients with appropriate community resources and service providers and follow up regarding referrals and identified needs. Maintain timely and accurate case notes and documentation related to client services and program activities. Coordinate with court personnel, social service agencies, referral sources, and community partners as appropriate. Participate in client outreach and develop relationships with community organizations, advocacy groups, and other service providers. Ensure compliance with applicable funding requirements, LSEM policies and procedures, and Legal Services Corporation regulations, including preparing documentation for funder reports as requested. Perform other work-related duties as assigned by the Supervising Attorney, Executive Director, or an Executive Director designee. Knowledge, Skills & Abilities Excellent organizational, written and oral communication skills Ability to relate comfortably to individuals of different backgrounds Ability to multi-task and complete projects in a timely matter under pressure Demonstrated ability to work on a multidisciplinary team Knowledge of communities to be served and demonstrated ability to forge community collaborations Knowledge of and demonstrated commitment to public interest and social justice Qualifications Bachelor's degree in social work, human services, psychology, or a related field preferred; equivalent relevant experience may be considered. Knowledge of community resources and demonstrated ability to connect clients with appropriate services and supports. Strong communication, problem-solving, and organizational skills. Demonstrated commitment to client-centered advocacy, equity, and social justice. Compensation & Benefits Compelling overall compensation package. Salary commensurate with experience.
Comprehensive benefits including:
medical, disability, and life insurance coverage; paid vacation, holidays, and personal time; an employer-matched retirement plan; student loan repayment assistance; a professional development allowance; and a flexible spending account (FSA). How to Apply Interested applicants should email a cover letter, resume, and three (3) references to: humanresources@lsem-mi.org Applications will be reviewed on a rolling basis — early applications are encouraged. LSEM is an equal opportunity employer. We strongly encourage all potentially qualified applicants who share our commitment to justice and equity to apply.
Benefits:
403(b) 403(b) matching Flexible spending account Health insurance Life insurance Paid time off
Work Location:
Hybrid remote in Flint, MI 48502