PARKING ENFORCEMENT OFFICER

(PART-TIME) -

OCALA, FL SafeParc Parking Solutions Pay:

$15 per hour

Schedule:

Part-time, about 24 hours per week. Friday and Saturday 5 PM to 11 PM in Ocala, Sunday and Monday 8 AM to 2 PM in Dunnellon. Weekend and evening availability is required.

Location:

SafeParc paid parking lots in Ocala, FL, with regularly scheduled coverage at our paid parking and boat launch locations in Dunnellon, FL.

ABOUT THE ROLE

SafeParc manages paid parking for property owners across Florida using ParkDNA, a license plate recognition and pay-by-phone platform. This is a hospitality-first position. You are the person on the ground who greets drivers, answers questions, walks people through paying or validating, and keeps the lots running smoothly. Enforcement is one tool in the job, not the whole job. Ocala is your home market, but you are not stationed at a single lot. Our Enforcement Manager may assign you to our Dunnellon locations based on occupancy, traffic, and event volume, at their discretion.

WHAT YOU'LL DO

Walk the lots and verify payment compliance using the EnforceDNA app on your phone, issuing parking notices only when clearly warranted Greet and educate customers, help them pay or validate, and guide them through our technology when they need a hand with it Explain which spaces are paid, which are reserved, and how the rates and time limits work Handle complaints calmly on the spot and route anything you can't resolve to your supervisor the same day Keep lots presentable: pick up trash and debris, report damaged signage, and flag hazards with photos Observe traffic patterns, occupancy, and driver confusion and report anything significant Travel between Ocala and Dunnellon lots in your own vehicle as assigned

WHAT WE'RE LOOKING FOR

Strong customer service instincts. Calm, friendly, and professional even when someone is upset Comfortable walking and standing outdoors for several hours at a time in Florida weather Valid driver's license and a reliable personal vehicle for travel between markets Smartphone with the ability to install and use work apps Clean, well-groomed appearance and willingness to follow SafeParc uniform standards (company branded polo with shirt tucked in, black or khaki pants, black shoes, black belt) Drug-free and violence-free workplace policies apply Prior parking, security, hospitality, or customer-facing experience is a plus but not required

WHAT WE PROVIDE

Company-issued enforcement phone and SafeParc uniform Direct daily support from the Operations Supervisor Additional hours and locations expected as the market grows

Pay:

$15.00 per hour Expected hours: 24.0 per week

Benefits:

Opportunities for advancement Referral program Application Question(s): Do you have a clean criminal background? If not, what do you have on your record (explain in detail)? This role requires being on your feet all day, working in the sun or rain, lifting heavy materials, and getting dirty. Are you physically prepared and willing to do this consistently? When it comes to lot cleanup, are you comfortable regularly collecting trash, sweeping, removing debris, and maintaining a clean appearance without being asked? Do you have experience using any of the following: gas-powered tampers, paint stripers, drills, grinders, concrete patch kits, or pressure washers? If so, please explain. Have you ever worked in parking enforcement or any role where you had to monitor for rule violations? What approach did you take to stay fair and professional? You may need to enforce parking rules at night, during events, or early mornings when no one else is around. Are you comfortable doing this kind of work independently and consistently? This role doesn't come with someone watching over your shoulder. How do you ensure you're staying productive, thorough, and on schedule? We rely on photo documentation for enforcement and maintenance logs. Are you comfortable using a smartphone to take photos, upload notes, and communicate with the team? You may speak with property managers, business owners, or security staff while on-site. How do you make sure you represent the company well—even after a long or frustrating day? What would you say if a client asked why a vehicle was ticketed or why a section of the lot wasn't cleaned to their standard? Ability to

Commute:

Ocala, FL 34470 (Required)

Work Location:

In person