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Oak View Group

Parking Ambassador | Part-Time | Ryan Field at Northwestern University

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What they do

A Parking Enforcement Officer enforces municipal parking regulations. Patrols city streets and public parking lots, monitors parking meters, issues tickets or warnings where cars are parked illegally or where the parking fee has not been paid.

$51,274 / year median in Illinois

+4% projected growth

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Job Description

Overview The Parking Ambassador is generally responsible for the successful Ryan Field guest parking experience, including processing cashless transactions and validating pre-sold parking passes. The job also includes directing vehicles into parking stalls and through location roadways and parking lots associated with event guests at the new Ryan Field. This role pays an hourly rate of $19.00 Benefits for Part-Time roles: 401(k) savings plan and 401(k) matching This position will remain open until November 6, 2026. Responsibilities Match the guest's parking pass and provide real-time guidance to the parking location. Process cashless guest payments. Direct vehicles on campus roadways and through parking lots and to parking stalls. Conduct routine vehicle inventory counts before and during events. Provide excellent customer service by assisting guests and employees promptly and in a friendly manner. May perform other duties to ensure productive parking operations, including moving equipment such as traffic cones, barrels, delineators, movable signage, and barricades to ensure efficient operations. Follow and comply with safety regulations and standards. Provide basic parking lot upkeep, including sweeping and light litter removal. Perform other duties as needed to ensure productive operations, quality service, and customer satisfaction. Qualifications High school education or equivalent. 1 year of previous experience in a parking-related role. Basic arithmetic skills. Core customer communication skills. Ability to work effectively as a team player. Must have flexibility to work shifts on weekdays, weekday evenings, weekends, early mornings, and late nights and outdoors in all weather conditions. Experience working in the customer service industry is a plus.