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Oak View Group

Parking Ambassador | Part-Time | Tsongas Center (UMass - Lowell)

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Job Description

Overview The Parking Ambassador is generally responsible for the successful Tsongas Center, LeLacheur Park, and Kennedy Family Athletic Complex guest parking experience, including processing cashless transactions and validating pre-sold parking passes. The job also includes directing vehicles into parking stalls and through campus roadways and parking lots associated with event guests at Tsongas Center, LeLacheur Park, and Kennedy Family Athletic Complex. This role pays an hourly rate of $20.00. Benefits for
Part-Time Roles:
401(k) Savings Plan and 401(k) Matching. This position will remain open until December 25, 2026. Responsibilities Match guest parking pass and provide real-time guidance to the parking location. Process cashless guest payments through handheld equipment. Guide vehicles on campus roadways and through parking lots and parking stalls. Conduct routine vehicle inventory counts before and during events. Provide excellent customer service by assisting guests and employees promptly and in a friendly manner. Follow and comply with safety regulations and standards. Provide basic parking lot upkeep, including sweeping and light litter removal. Perform other duties to ensure productive parking operations, including moving equipment, including traffic cones, barrels, delineators, movable signage, and barricades, to ensure efficient operations. Qualifications High school education or equivalent. 1 year of previous experience in a similar role. Experience working in the customer service industry is a plus. Basic arithmetic skills. Strong customer service and communication skills. Ability to work effectively as a team player. Must have flexibility to work shifts on weekdays, weekday evenings, weekends, early mornings, and late nights and outdoors in all weather conditions.

Benefits

  • 401(k) Plans
  • Dental Insurance