JOB SUMMARY

Under general supervision, the Part-Time Parking Enforcement Officer ensures compliance with University parking regulations by issuing warnings and citations and immobilizing (booting) or towing vehicles parked in violation. The position provides consistent and professional enforcement in accordance with university parking policies and procedures, maintains awareness of campus events that may affect parking operations, and delivers courteous customer service to the campus community

PRIMARY JOB RESPONSIBILITIES

Patrols campus parking lots and garages to monitor and enforce parking regulations. Issues warnings and citations; immobilizes (boots) and tows vehicles in violation. Exercises sound judgment and discretion when determining enforcement actions. Provides professional customer service to all motorists; responds to questions, complaints, and confrontations; explains parking policies; and directs individuals to appropriate offices for assistance Assists in troubleshooting parking equipment; reports maintenance needs; supports citation data uploads and downloads to student and payroll systems. Coordinates with the supervisor to identify repeat violators, signage issues, and areas needing improved enforcement. Assists with parking lot and garage closures and posts signage for events or restricted access. Reports improper parking signage, emergencies, hazards, or unusual incidents on or around university property. May serve as a member of the emergency essential personnel team within Facilities Management. Performs other duties as assigned

KNOWLEDGE, SKILLS, AND ABILITIES

Basic math and reading comprehension skills. Strong interpersonal and customer service skills. Effective verbal and written communication abilities. Ability to operate parking enforcement software and equipment. Ability to operate a motor vehicle safely. Ability to remain alert, focused, and exercise sound judgment in enforcement decisions. Ability to work flexible hours, including evenings, weekends, and during university closures or special events. Ability to walk or stand for long periods of time in varying weather conditions.

MINIMUM QUALIFICATIONS

High School Diploma or the equivalent One year of relevant work experience Requires passing drug screening upon hire and throughout employment Must possess a valid class E Missouri drivers license or state equivalentâ‹