Education and Experience Required:

Must be at least 16 years of age Basic computer skills Must have less than three (3) traffic violations on record in the last three (3) years Must not have a DUI conviction in the past 15 years on record Applicants for positions that involve driving Guests or Hosts must pass a post-offer vision test that complies with DOT requirements Ability to safely operate company vehicles according to company policy. Must have valid driver's license, proof of auto liability insurance and acceptable motor vehicle driving record Knowledge, Skills, and Abilities Able to project Dollywood's image by being genuinely friendly and caring and by taking pride in their work Must be self-motivated and disciplined Must be able to prioritize and complete work assignments on a timely basis Must maintain strict confidentiality and judgment regarding privileged information Must display and live out our Lead with Love qualities by being: patient, kind, trusting, unselfish, truthful, forgiving, and dedicated Must be willing to constantly improve Must have professional appearance with good personal hygiene Friendly, outgoing, polite, courteous, honest, dependable, mature, positive attitude and good judgment to make sound decisions Must promote and support a \"team\" work environment by cooperating and helping co-workers Must adapt to changes easily Must tolerate a fast-paced environment Must be sensitive to the needs of our Guests and feel empowered to take action to meet their needs within company guidelines Must be alert and attentive Must be able to communicate effectively with Guests and Hosts using approved methods of communication Able to smile and make eye contact to make a friendly impression when greeting guests, vendors and other employees Able to comprehend instructions and retain information Able to learn additional ticketing system functions Ability to move about and react quickly in emergency situations Able to maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays Able to operate a fire extinguisher Able to tolerate detergents and chemicals Able to be flexible to handle frequent changes in priorities Above average attention to detail and accuracy of information

Physical and Cognitive Requirements Lifting and Carrying:

Position may require occasional to frequent lifting of up to 50 lbs. utilizing company's safety guidelines for safe lifting

Mobility:

Position may require intermittent to prolonged sitting, standing and/or walking for duration of shift, up to 13 hours. Employees may also be required to travel to various areas on property which may include changes in terrain, stairs and uneven surfaces

Repetitive Movements:

This position may require performing repetitive movements and tasks throughout the shift, including repeated use of hands, arms or other body parts as part of typical job functions

Environmental Conditions:

This position requires the ability to perform work tasks in varying weather conditions to include extreme cold and heat. Employees may be required to work indoors and outdoors

Cognitive and Sensory Requirements:

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