A Parking Enforcement Officer enforces municipal parking regulations. Patrols city streets and public parking lots, monitors parking meters, issues tickets or warnings where cars are parked illegally or where the parking fee has not been paid.
Varies American Airlines Center is one of the nation's top arenas. Since openings its doors in 2001, American Airlines Center has been setting the precedent for sporting and live entertainment events. Bringing in a variety of big name shows and housing both the Dallas Mavericks and the Dallas Stars. American Airlines Center serves more than 2 million guests during 200+ live events each year. We aim to provide genuine, memorable and innovative experiences to every single one of our guests and demand excellence and creativity in everything we do.
Position Overview:
This is a part-time position that supervises parking staff, assists guests and coordinates traffic flow during events, under the direction of the Parking Event Coordinator.
Essential Functions:
include the following, other duties may be assigned: Follows all Employee Safety Guidelines and building protocols
Ensures financial accountability and maximization of parking revenues
Ensures all Parking Attendants have the proper working equipment to operate prior to opening lots (scanners, printers, radios etc.)
Ensures that all Parking Attendants issue credit/debit card parking receipts, scans parking passes from pre-paid parkers.
Ensures all authorized list parkers are checked off in the VIP Parker app in the scanner before entering assigned lot
Serves as liaison for all guest related questions and concerns
Assists with implementation and monitoring of emergency preparedness plans and procedures
Trains and directs the work of Parking Attendants
Assists in the planning, monitoring, and coordinating of vehicular and pedestrian traffic flow
Resolves problems as they arise and assists in planning to avoid future problems
Ensures all Parking Policies and Procedures are followed and documents any issues in the daily supervisor report
Runs parking lots when there is a shortage of Parking Attendants Follows all golf cart operating procedures
Other duties as required or assigned Education /
Qualifications:
High school diploma or GED is required plus one year of supervisory experience
A minimum of one year related experience and/or training is preferred
Must have valid Texas driver's license and good driving record
Must be customer-service oriented, have a fan-friendly attitude and a professional appearance at all times
Must be able to resolve customer concerns expeditiously and independently
Demonstrated ability to handle multiple tasks simultaneously
Ability to calculate figures for all lane counters
Must be able to obtain Golf cart certification and training Physical Demands /
Work Environment:
Requires the ability to stand, sit, walk, talk, hear, reach with hands and arms, stoop, kneel, crouch, and climb stairs
Requires the ability to lift and/or move up to 25 pounds
Requires specific vision abilities: close vision, distance vision, color vision, peripheral vision and ability to adjust focus
The noise level in the work environment is usually moderate, however; the noise level may be loud
Exposed to outside weather conditions and extreme temperatures
Regularly exposed to fumes or airborne particles
AMERICANS WITH DISABILITIES ACT - JOB ACCOMMODATION REQUESTS
Any individual who requests a job accommodation due to a physical or mental impairment will require a dialogue with Human Resources to determine if the individual can perform the essential duties of the job, with or without a reasonable accommodation. Medical documentation will be required to support any request for medical restrictions that impact job duties. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
