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State of Arkansas

COMMUNITY SUPERVISION SUPERVISOR/EXPERT

Career Insights for Probation Officer / Correctional Treatment Specialist

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What they do

A Probation Officer or Correctional Treatment Specialist supervises criminal offenders who have been placed on probation as part of a court sentence. Meets with offenders and families, monitors activities, and checks to see that the terms of the probation are being followed. Arranges social services for the offender such as drug rehab or job training; writes reports and recommendations to the court.

$54,466 / year median in Arkansas

+4% projected growth

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Job Description

Position Number:

22125066

County:
JohnsonPosting End Date:

9/8/2026

Anticipated Starting Salary:

$67,675.09

Location:

Area 5 Probation and Parole - Clarksville The mission of the Department of Corrections is to be a public safety resource for Arkansas families by providing professional management solutions and evidence-based rehabilitative initiatives for offenders.

All DOC positions are designated as Safety Sensitive Positions and are subject to random drug testing pursuant to the Secretarial Directive governing Personnel Drug Testing. Medical marijuana usage, as defined in Amendment 93 of the Arkansas Constitution, prohibits Personnel in a Safety-Sensitive Position from the use of medical marijuana even if they are qualifying patient under the amendment and/or hold a registry identification card. Department Personnel are prohibited from the use or possession of a medicinal marijuana card pursuant to this policy and state law.



Position Information

Job Series:

Community Law Enforcement -

Career PathClassification:
Community Supervision Supervisor/ExpertClass Code:

SCL05

PPay Grade:

LES05

Salary Range:

$67,675 - $100,159Job Summary

The Community Supervision Supervisor/Expert is responsible for overseeing a team of probation and parole officers, ensuring the effective supervision of individuals on community-based supervision, and promoting public safety and offender rehabilitation. This role involves monitoring case management practices, enforcing policies, providing officer training, and collaborating with law enforcement, courts, and treatment providers.



Primary Responsibilities

The assignment of supervisory duties is determined by the hiring agency's operational needs. Non-supervisory roles will serve as senior technical experts.

Supervise and evaluate a team of probation and parole officers, ensuring compliance with state policies and legal requirements.

Review and approve case reports, supervision plans, and risk assessments for accuracy and effectiveness.

Provide guidance on managing complex cases, including high-risk offenders and those requiring intensive supervision.

Monitor offender progress, ensuring compliance with court-ordered conditions, treatment programs, and community service requirements.

Ensure supervised individuals comply with release conditions, restitution payments, and treatment mandates.

Direct and assist officers in handling violations, arrests, and referrals to the court.

Collaborate with law enforcement agencies, treatment providers, and the judiciary to enhance public safety.

Conduct field visits and audits to ensure proper compliance with policies.

Train and mentor probation and parole officers on evidence-based supervision practices, risk assessment tools, and behavioral intervention strategies.

Coordinate with mental health, substance abuse, and vocational training programs to support successful offender rehabilitation.

Represent the department in community safety initiatives, task forces, and interagency collaborations.

Maintain detailed supervisory records, case documentation, and compliance reports.

Ensure all officers adhere to state policies, evidence-based supervision practices, and agency guidelines.

Address staff grievances, disciplinary issues, and workload distribution.



Knowledge and Skills

Strong ability to supervise, guide, and support probation and parole officers.

Skilled in decision-making, conflict resolution, and crisis management.

Knowledge of Arkansas criminal justice laws, probation and parole procedures, and risk assessment models.

Proficiency in case management principles, behavioral intervention strategies, and court-ordered supervision.

Ability to interpret legal documents, enforce supervision requirements, and implement rehabilitation strategies.

Strong verbal and written communication skills for report writing, presentations, and coordination with stakeholders.

Ability to establish rapport with offenders, law enforcement, community partners, and court officials.

Conflict resolution skills and the ability to handle sensitive situations with professionalism and discretion.

Capacity to assess risks, evaluate case needs, and recommend appropriate supervision strategies.

Ability to analyze reports, interpret data, and implement data-driven decisions.

Strong organizational skills to prioritize tasks, manage caseloads, and ensure compliance with deadlines.

Ability to work in high-stress situations, including emergencies, arrests, and crisis interventions.



Minimum Qualifications

At least two years of experience in criminal justice, social work, public administration, or a related field.



Satisfaction of the minimum qualifications, including years of experience and service, does not entitle employees to automatic progression within the job series. Promotion to the next classification level is at the discretion of the department and the Office of Personnel Management, taking into consideration the employee's demonstrated skills, competencies, performance, workload responsibilities, and organizational needs.



Licensure/Certifications

N/A

OTHER

JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW

COMMITTEE.The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.