Youth Court Intake Team Lead Mississippi Administrative Office of the Courts Contract Opportunity through VieMed Healthcare Staffing Position Summary VieMed Healthcare Staffing is recruiting experienced, licensed social work professionals to serve as Youth Court Intake Team Leads supporting the Mississippi Administrative Office of the Courts. The Youth Court Intake Team Lead will perform and maintain a working knowledge of the core responsibilities assigned to Youth Court Intake Officers while also providing leadership, supervision, quality oversight, technical guidance, and operational support to approximately half of the statewide contract workforce. Each Team Lead will oversee Intake Officers assigned to a designated region and defined county territories. The Team Lead will be responsible for promoting consistent intake practices, monitoring workloads, reviewing documentation, supporting staff performance, and ensuring the accurate and timely processing and reporting of Youth Court intake information. This role is ideal for an experienced social work professional who combines strong clinical or professional judgment with effective leadership, coaching, documentation, organization, and problem-solving skills. Compensation and Contract Details Anticipated base pay: $35.25/hr Final rate will be determined based on relevant experience, licensure, qualifications, and contract approval.

Overtime rate:

1.5 times the approved regular hourly rate At $35.25 per hour: $52.88 per overtime hour Holiday rate: 1.5 times the approved regular hourly rate when an approved worked holiday qualifies for premium compensation. The position will observe applicable Mississippi state holidays, and staff are generally expected to be off on those dates.

Anticipated contract end date:

June 30, 2027 The contract may be extended based on continued program needs, funding, performance, and client approval. Team Leads are expected to begin approximately 7-10 days before the Intake Officer cohort. This is an onsite, regionally assigned contract position. Supervisory Scope The Youth Court Intake Team Lead will: Directly supervise approximately one-half of the statewide contract Intake Officer workforce. Oversee staff assigned to designated counties, courts, and regional territories. Serve as the primary day-to-day point of contact for assigned contract employees. Coordinate staffing coverage across assigned jurisdictions. Help ensure continuity of operations when court needs, referral volumes, vacancies, or absences affect coverage. Maintain regular communication with Administrative Office of the Courts leadership and VieMed Healthcare Staffing program leadership. Travel within the assigned region as necessary to support employees and court operations. The final number of staff, counties, courts, and territories assigned to each Supervisor will be determined based on the approved statewide coverage model. Supervisory and Leadership Responsibilities The Youth Court Intake Team Lead will: Oversee the daily operations of the Youth Court intake function within the assigned region. Supervise, support, coach, and evaluate assigned Youth Court Intake Officers. Assign, balance, and monitor workloads across designated counties and courts. Review staffing coverage and adjust assignments based on referral volume, court schedules, vacancies, absences, and operational priorities. Provide onboarding support, training, coaching, mentoring, and technical assistance. Reinforce standardized Youth Court intake policies, procedures, and documentation requirements. Promote the consistent application of statewide intake practices. Conduct routine quality-assurance reviews of referrals, intake records, documentation, and data entry. Monitor the accuracy, completeness, objectivity, and timeliness of staff documentation. Ensure Youth Court intake data is entered and reported within required timeframes. Identify documentation deficiencies, operational barriers, training needs, and performance concerns. Provide timely corrective guidance and follow-up. Track staff productivity, workload distribution, outstanding assignments, and required reporting. Assist with resolving complex referrals, workflow questions, and court-specific concerns. Support Intake Officers in exercising sound judgment while remaining within the scope of applicable policies and procedures. Facilitate communication among Intake Officers, court personnel, AOC leadership, and VHS program leadership. Escalate legal, operational, safety, performance, or compliance concerns through the appropriate channels. Participate in leadership meetings, case consultations, workforce planning, and process-improvement activities. Prepare or assist with regional and statewide reports. Help maintain adequate staffing and operational readiness throughout assigned territories. Perform additional duties as assigned. Intake Officer Functions Team Leads must understand and be prepared to support or perform the foundational duties of an Intake Officer, including: Receiving and reviewing referrals submitted to Youth Court. Conducting preliminary intake screenings and inquiries. Gathering information regarding the circumstances and best interests of children and families referred to Youth Court. Assisting in determinations regarding appropriate Youth Court intake actions. Communicating with affiants and other parties involved in Youth Court matters. Collaborating with Youth Court Intake Units, judges, attorneys, law enforcement, schools, service providers, and community partners. Documenting all relevant contacts, activities, findings, decisions, and actions associated with referrals. Ensuring the accurate and timely entry of Youth Court intake information. Performing data-entry, data-management, and reporting responsibilities. Protecting highly sensitive and confidential juvenile and family information. Following standardized AOC intake policies and procedures. The Team Lead may provide direct intake coverage when necessary to address vacancies, absences, urgent operational needs, or workload demands. Required Education and Licensure Candidates must possess: A bachelor's degree or higher in Social Work from an appropriately accredited institution. An active, unrestricted social work license that permits the individual to practice in Mississippi. The ability to maintain required licensure throughout the duration of the assignment. A master's degree in Social Work and advanced social work licensure are preferred but not required unless later specified by the client. Preferred Experience Strong candidates will generally possess: Previous supervisory, lead, management, or team-coordination experience. Professional experience in child welfare, juvenile justice, Youth Court, social services, behavioral health, family services, investigations, intake, assessment, or a related setting. Experience reviewing professional documentation for accuracy, quality, and compliance. Experience coaching staff and addressing performance or workflow concerns. Experience managing geographically dispersed, community-based, or multi-site employees. Knowledge of confidentiality, documentation, data-management, and court-related professional standards. Familiarity with Mississippi's child-serving systems is strongly preferred. Ideal Candidate Profile Ideal candidates will demonstrate: Strong leadership, coaching, and staff-development skills. Excellent time-management and organizational abilities. Ability to manage staff and operational needs across a broad geographic region. High integrity, professionalism, accountability, and emotional maturity. Strong analytical thinking and problem-solving skills. Sound professional judgment. Exceptional attention to detail. Ability to identify documentation errors, inconsistencies, and compliance concerns. Ability to provide clear, timely, and constructive feedback. Strong written and verbal communication skills. Ability to communicate professionally with judges, attorneys, court staff, AOC leadership, employees, and community partners. Ability to manage competing priorities and meet strict deadlines. Confidence addressing performance concerns and holding staff accountable. Ability to remain calm and solution-focused when operational issues arise. Commitment to confidentiality, consistency, fairness, and quality. Ability to work independently while collaborating with client and VHS leadership. Work Setting and Travel This is an onsite, regionally assigned position. Team Leads will oversee staff and court coverage within designated territories. Regular travel between assigned counties and Youth Courts may be required. Supervisors will not necessarily report to every assigned court each day. Work locations will be based on employee-support needs, court schedules, referral volume, quality-review activities, training needs, and operational priorities. State-issued equipment will be provided. Team Leads may be required to attend in-person meetings, provide onsite coaching, or assist with coverage.

Driver Requirements Candidates must have:

A valid driver's license. Reliable personal transportation. Current automobile insurance. An acceptable Motor Vehicle Record. Driving is required for regional oversight and travel among assigned courts. Supervisors will not be responsible for transporting youth, family members, clients, or other individuals. Schedule and Training Supervisors are anticipated to begin approximately 7-10 days before the Intake Officer cohort. Early onboarding will focus on program expectations, policies, workflows, regional assignments, supervisory processes, documentation standards, and cohort preparation. Training will include virtual instruction, prerecorded modules, and onsite scenario-based or practical learning. Team Leads will assist with the onboarding and deployment of assigned Intake Officers. The position will observe applicable Mississippi state holidays. Work schedules and regional travel may vary based on operational needs. Candidate Submission Requirements To be considered for submission, candidates must provide or complete: An updated professional résumé. Accurate month-and-year employment dates. Clear and consistent résumé formatting. Detailed supervisory, leadership, intake, assessment, child welfare, juvenile justice, or related experience. An explanation of significant employment gaps, when applicable. A completed Child Welfare Worker Skills Checklist. Two professional references through RefAssured, preferably including individuals familiar with the candidate's leadership or supervisory performance. Diploma or transcripts for education verification. A copy of the candidate's active social work license. A valid driver's license. Current automobile insurance. Incomplete or inconsistent documentation may delay or prevent submission. Credentialing Requirements Candidates selected to move forward must successfully complete: Education verification. Social work licensure verification. Employment and professional reference verification. Criminal background screening. Drug screening. Motor Vehicle Record review. Core mandatory training modules. VieMed Healthcare Staffing onboarding and employment documentation. Required acknowledgments, attestations, or client-specific forms. No additional state-administered fingerprinting or background investigation is currently anticipated beyond the credentialing requirements completed through VieMed Healthcare Staffing. Employment and assignment eligibility remain contingent upon successful completion of all screening, credentialing, licensure-verification, and client-approval requirements. Recruiting Eligibility Restrictions The following individuals should not be actively recruited or submitted: Current VieMed Healthcare Staffing employees actively assigned to the Mississippi Department of Child Protection Services contract. Individuals currently employed directly by the Mississippi Administrative Office of the Courts. The purpose of this initiative is to expand the workforce available to Mississippi's Youth Court system—not transfer personnel away from an existing VHS state contract or recruit individuals directly from the client agency. About Mississippi's Youth Court Reform Initiative Mississippi advanced significant Youth Court reforms through a Special Session of the Legislature. These efforts are intended to modernize the juvenile justice system, improve services for children and families, strengthen accountability, and create greater consistency among Youth Courts across the state. A central component of the reform initiative is the development of a more standardized statewide Youth Court intake model under the Mississippi Administrative Office of the Courts. The model promotes consistency through standardized policies, professional training, accurate documentation, quality assurance, data reporting, and coordinated operational procedures. The reforms are also supported by the FORUM Collaborative, which brings together representatives from 10 Mississippi state agencies for ongoing coordination. The initiative seeks to reduce duplication, improve communication, develop shared solutions, and ensure agencies serving youth and families operate with one coordinated voice and consistent message. The Regional Youth Court Intake Supervisor will play a key leadership role in implementing these reforms by supporting staff, reinforcing quality standards, ensuring consistent regional operations, and helping establish a reliable statewide Youth Court intake workforce. VHS is an Equal Opportunity Employer ("EEO")/Protected Veterans/Individuals with Disabilities/E-Verify Employer and welcomes all to apply #LiveYourLife #VHSSW