Job Summary We're seeking an experienced and detail-oriented RN Supervisor to support quality improvement initiatives, clinical operations, and workflow optimization within a busy Adult Primary Care environment. This role is ideal for a nurse leader who enjoys chart reviews, quality audits, analytics, workflow improvement, staff coaching, and collaborating with physicians to improve patient care processes. The successful candidate will serve as a clinical resource and quality champion, helping ensure consistency, efficiency, and excellence across patient messaging and clinical workflows. Responsibilities Supervise and support a team of approximately 60 clinical staff, including RNs, LVNs, and Medical Assistants. Conduct quality audits, chart reviews, and clinical documentation reviews to ensure adherence to established standards and best practices. Review and evaluate patient messaging workflows within Epic and HealthConnect, providing feedback and recommendations to improve quality and efficiency. Monitor approximately 80-100 patient messages per month for accuracy, appropriateness, and workflow compliance. Partner with physicians and clinical leadership to implement feedback, improve workflow performance, and promote quality outcomes. Analyze trends, identify process gaps, and recommend workflow improvements using data-driven approaches. Coach, mentor, and provide constructive feedback to clinical staff to support professional development and performance improvement. Assist with developing and delivering staff education related to messaging workflows, clinical documentation, quality standards, and operational best practices. Facilitate team communication and support continuous quality improvement initiatives. Ensure compliance with organizational policies, regulatory requirements, and patient privacy standards. Qualifications Minimum three (3) years of nursing experience in Primary Care, Ambulatory Care, Population Health, Care Management, Utilization Management, Quality Improvement, or a related outpatient setting. Minimum one (1) year of leadership, supervisory, charge nurse, or team lead experience. Experience conducting chart audits, quality reviews, and clinical documentation reviews. Hands-on experience with Epic and HealthConnect, including In-Basket message management, chart review, and workflow analysis. Experience coaching and providing feedback to clinical staff. Strong understanding of patient messaging workflows and clinical communication processes. Bachelor' s in Nursing highly preferred Apply today if you're looking for an opportunity to make a meaningful impact on quality, workflow efficiency, and patient care outcomes in a collaborative outpatient setting.

Pay:

$60.00 - $70.00 per hour

Work Location:

In person