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Job Description
Overview:
Oversees the operational performance of the clinical team of forensic interviewers within The Center for Family Safety and Healing (TCFSH) by ensuring effective resource management, data-driven decision-making, and alignment with organizational and service line priorities. Partners across clinical, administrative, and external stakeholders to deliver efficient, high-quality program outcomes
Job Description Summary:
Oversees the operational performance of programs within The Center for Family Safety and Healing (TCFSH) by ensuring effective resource management, data-driven decision-making, and alignment with organizational and service line priorities. Partners across clinical, administrative, and external stakeholders to deliver efficient, high-quality program outcomes.
Job Description:
Essential Functions:
Provides leadership and direction for day-to-day operations of assigned programs to ensure efficient, effective, and goal-aligned service delivery. Leads, develops, and manages staff by setting expectations, fostering accountability, and promoting collaboration, engagement, and high performance. Designs, implements, and continuously improves operational processes, systems, and workflows to enhance program effectiveness and support organizational change initiatives. Establishes and monitors key performance indicators, analyzes data trends, and delivers actionable insights and reporting to drive outcomes and inform leadership decisions. Aligns program operations with organizational strategy, service line priorities, and financial goals to ensure sustainable and high-value performance. Partners with clinical, operational, administrative, and external stakeholders to ensure coordinated services, maintain alignment, and support integrated care delivery. Ensures adherence to policies, regulatory requirements, and internal standards while maintaining accurate documentation and operational integrity.
Education Requirement:
Bachelor's degree in healthcare or a related field, required. Master's Degree, preferred.
Licensure Requirement:
(not specified)
Certifications:
(not specified)
Skills:
Strong supervisory and managerial skills, including team development, performance management, and consensus-building. High level of personal accountability while working effectively as a collaborative team member. Strong project management, analytical, and organizational skills. Communicates clearly and effectively with diverse stakeholders, including medical staff, administrators, external partners, and employees at all levels.
Experience:
Five years of experience in management and supervision within a healthcare environment, preferred. Experience translating complex data into clear, compelling, and actionable insights using data visualization techniques, required. Experience designing and delivering dashboards, reports, and visualizations to support leadership decision-making, required.
Physical Requirements:
OCCASIONALLY
(1-33% of time (0.5-2.5 hours) Bend/twist, Squat/kneel, Climb stairs/ladder, Reaching above shoulder, Hand use: grasping, gripping, turning,
FREQUENTLY:
(34-66% of time (2.6-5 hours) Standing, Walking
CONTINUOUSLY
(67-100% of time (5.1-12 hours +) Sitting, Flexing/extending of neck, Repetitive hand/arm use, Computer skills, Audible speech, Hearing acuity, Seeing - far/near, Problem solving, Decision making, Interpreting data Additional Physical Requirements performed but not listed above: (not specified) "The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet" The moment you walk through our doors, you feel it. When you meet our patient families, you believe it. And when you talk with anyone who works here, you want to be part of it. Welcome to Nationwide Children's Hospital, Where Passion Meets Purpose. Here, Diversity, Equity and Inclusion are integrated into our core values and practices. We are passionate about building, sustaining and evolving an inclusive and equitable environment. We are seeking individuals who live these values and want to share their experiences and efforts in support of our collective mission. We're 15,000 strong. And it takes every one of us to improve the lives of the kids we care for, and the kids around the world we'll never meet. Kids who live healthier, fuller lives because of the knowledge we share. We know it takes a Collaborative Culture to deliver on our promise to provide the very best, innovative care and to foster new discoveries, made possible by the most groundbreaking research. Anywhere. Ask anyone with a Nationwide Children's badge what they do for a living. They'll tell you it's More Than a Job. It's a calling. It's a chance to use and grow your talent to make an impact that truly matters. Because here, we exist simply to help children everywhere. Nationwide Children's Hospital. A Place to Be Proud.
