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Memorial Health System of Southwest Oklahoma

Patient Safety & Risk Manager - Performance Quality

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What they do

A Patient Safety Manager is responsible for maintaining the strategic direction of their organization's patient safety program and may provide support in developing a workplace culture where safety is the utmost priority.

$98,908 / year median in Oklahoma

+8% projected growth

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Job Description

Patient Safety & Risk Manager - Performance Quality Memorial Health System of Southwest Oklahoma - 2.0 Lawton, OK Job Details Full-time 4 hours ago Qualifications Customer complaint resolution Full Job Description Job Brief Full time Memorial Health System of Southwest Oklahoma - Gore Blvd. Lawton, OK 73505
Compensation:
Based on experience
DEFINITION
The Patient Safety and Risk Manager (PSRM) is responsible for the organization's safety and risk management activities throughout the health system. These activities include leading and promoting High Reliability and a Just Culture within patient safety initiatives, managing and analyzing event data, consulting and conducting educational programs, ensuring compliance with risk management-related standards of accrediting and regulatory agencies leading patient experience initiatives, managing complaints and grievances, with the objective of enhancing patient safety, promoting high-quality care, and minimizing loss.
MINIMUM QUALIFICATIONS
License(s)/Certification(s)
Required:
Certified Professional in Healthcare Quality (CPHQ) and/or Certified Professional in Healthcare Risk Management (CPHRM) required, or attainment within 1 year of hire.
PREFERRED QUALIFICATIONS
Ability to handle high stress situations. Effective communication and interpersonal abilities. Experience conducting investigations and root cause analyses. Ability to develop and deliver staff training programs. Proficiency with risk management software and reporting tools. Attention to detail and organizational skills. Ability to work collaboratively with multidisciplinary teams. Commitment to maintaining confidentiality and ethical standards.