Food Safety, Quality, and Compliance Manager

Job Title:

Food Safety, Quality, and Compliance Manager Reports to: COO /

Corporate Leadership Education and Experience Required:

Bachelor's degree and/or related experience and/or training, or equivalent combination of education and experience. The ideal candidate will have a minimum of 5 years of experience in food manufacturing, quality assurance, food safety, compliance, or related food industry operations. Experience working in a GFSI certified facility is required.(BRC) Bakery, frozen food, ready-to-eat food, food distribution, or perishable food manufacturing experience is strongly preferred. Food Safety, Quality, and Compliance

• Serve as the on-site Food Safety, Quality, and Compliance representative for Cyril's Foods at the Ohio bakery facility.
• Oversee and support food safety, quality assurance, quality control, and compliance activities at the plant level.
• Help ensure the facility operates in compliance with applicable food safety regulations, customer requirements, internal company standards, and GFSI expectations.
• Lead and maintain GFSI readiness, including documentation, audit preparation, internal reviews, corrective actions, and ongoing compliance follow-up.
• Support the development, implementation, and maintenance of food safety programs, including HACCP or HARPC, GMPs, sanitation, allergen control, traceability, recall readiness, supplier approval, preventive controls, and related programs.
• Review and monitor production records, sanitation records, temperature logs, receiving documentation, batch records, lot coding, finished product documentation, and other quality records.
• Identify compliance gaps, quality concerns, or food safety risks and communicate findings to plant leadership and Cyril's Foods corporate leadership.
• Assist with root cause analysis, corrective actions, and preventive actions related to food safety, quality, production, and compliance matters.
• Support product inspections, production checks, finished goods reviews, hold and release decisions, nonconformance reviews, and product disposition.
• Ensure products meet approved specifications, customer expectations, labeling requirements, storage requirements, and applicable food safety standards.
• Create, review, and sign off on product specification sheets, Nutrition Facts Tables/Panels, labels, ingredient statements, allergen declarations, and related compliance documentation. Customer Complaints and Quality Investigations
• Assist with customer complaint investigations related to products produced at the facility or by other copackers
• Collect and review production documentation, traceability records, lot information, photos, quality records, and plant findings needed to support complaint responses.
• Help prepare clear investigation summaries, root cause analysis, corrective actions, and preventive actions.
• Track recurring complaint trends and help identify opportunities for process improvement.
• Communicate quality or compliance concerns in a timely and professional manner to the appropriate internal stakeholders. Manufacturing and Distribution Support
• Support the facility in understanding and meeting the requirements of commercial food manufacturing and food distribution.
• Assist with compliance requirements related to frozen bakery products, shelf life, storage, shipping, temperature control, labeling, lot coding, and traceability.
• Work with production, warehouse, sanitation, maintenance, logistics, and leadership teams to ensure product is manufactured, stored, handled, and prepared for shipment according to customer and regulatory expectations.
• Help ensure documentation and operational practices support customer audits, regulatory inspections, distributor requirements, and national account compliance expectations. Training, Process Improvement, and Corporate Communication
• Partner with plant & corporate leadership to reinforce food safety culture, documentation discipline, quality awareness, and compliance accountability.
• Train and support plant employees on GMPs, food safety procedures, quality expectations, documentation requirements, and customer-specific requirements as needed.
• Provide regular updates to Cyril's Foods corporate leadership regarding plant compliance status, audit readiness, quality issues, customer complaint activity, and operational risks.
• Serve as a trusted on-site resource and escalation point for food safety, quality, compliance, and customer requirement matters.
• Assist with the creation, revision, and implementation of Standard Operating Procedures, forms, logs, and related compliance tools.

Competencies required/preferred:

• Minimum of 5 years of experience in food manufacturing, food safety, quality assurance, compliance, or related food industry operations.
• Experience working in a GFSI certified facility is required.
• Knowledge of GFSI audit schemes such as

SQF, BRCGS, FSSC

22000, or similar.

HACCP, PCQI, BRC

Trained, SQF Practitioner, or similar food safety certification preferred.

• Experience in bakery, frozen food, ready-to-eat food, perishable food manufacturing, or food distribution preferred.
• Strong understanding of GMPs, sanitation, allergen control, traceability, recall readiness, preventive controls, supplier approval, documentation control, and corrective action processes.
• Ability to work effectively both independently and as part of a team.
• Comfortable working in a small plant environment where the role may require both leadership and hands-on support.
• Strong attention to detail and a high degree of accuracy with documentation.
• Active listening and excellent oral and written communication skills.
• Ability to communicate professionally with plant employees, leadership, corporate office, customers, auditors, and regulatory representatives as needed.
• Strong critical thinking skills and a proactive approach to problem solving.
• Ability to identify risk, escalate concerns, and recommend practical solutions.
• Flexible and able to multitask in a fast-paced food manufacturing environment.
• Tech-savvy with the ability to adapt to company systems and strong experience using Gmail, Google Docs, Google Sheets, and related applications.
• Must live in Ohio or be willing to relocate within reasonable driving distance of the Ohio facility.

Working Environment:

On-site food manufacturing and bakery facility environment. Occasional remote work, customer meetings, audit support, or travel may be required based on business needs.

Pay:

$80,000.00 - $95,000.00 per year

Benefits:

Health insurance Application Question(s): What is your salary expectation? (e.g., $75,000)

Experience:

Food safety: 3 years (Required) Ability to

Commute:

Sylvania, OH 43560 (Required)

Work Location:

In person