Trust Manager

Trust Manager at Harvey Nash Trust Manager at Harvey Nash in Los Angeles, California Posted in about 2 hours ago.

Type:

full-time

Job Description:

Hiring:

Project/Program Manager I (Trust & Safety Manager) ???? Hawthorne, CA (Hybrid - 3 days onsite) ?

Contract:

10 Months We're looking for a Project/Program Manager to join Trust & Safety team focused on AI-enabled community safety services within the Neighbors app. This team operates at the intersection of AI, crisis response, and community operations - supporting initiatives like: ???? Search Party for Dogs ???? Fire Watch ???? Community Requests In this role, you'll:

• Respond to real-time operational and safety events
• Coordinate with partners, agencies, and third-party platforms
• Support AI-assisted workflows and escalation processes
• Build SOPs, operational playbooks, and automation improvements
• Help shape how AI-driven safety services scale across communities ?

Ideal background:

• 3+ years in Trust & Safety, Crisis Operations, Community Operations, Emergency Response, or related fields
• Strong decision-making in fast-paced environments
• Experience with workflow/process documentation and operations automation
• Comfortable working with AI-enabled operational systems ?

Nice to have:

• Public safety / 911 dispatch / emergency management experience
• Animal welfare or pet-tech exposure
• API integrations or partner operations support experience This is a unique opportunity to make a direct impact on community safety while working on cutting-edge AI-enabled products at Ring.

If interested, please DM me or apply directly. #Hiring #ProjectManager #ProgramManager #TrustAndSafety #Operations #CommunitySafety #AI #CrisisManagement #EmergencyManagement #Jobs