Manage driver compliance. Assist with the management of the Drug and Alcohol Clearinghouse program for customers. Assist with FMCSA regulatory items for customers (motor carriers) as needed. Acknowledge the Federal Motor Carriers Safety Regulations and how they apply to job duties. Data entry. Scanning & uploading. Electronic file management. Monitor scheduled services and provide service due notifications to customers. Answer incoming calls. Collect donor urine and/or oral fluid specimens for DOT and NON-DOT drug testing. Administer the BAT process for DOT and NON-DOT alcohol testing. Process and package collection specimens and/or shipping. Administer consortium process for DOT and NON-DOT programs. Serve as intermediary between contracted laboratory and TNC. Embrace and demonstrate the qualities of the TrueNorth Steel Game Changer definition. Prompt and dependable attendance. Other duties as assigned Basic computer skills Microsoft Word & Excel Work independently Multi-task Attention to details Basic knowledge of DOT rules and regulations Excellent communication skill High School Diploma Minimum 2 years of transportation safety & compliance or related experience High School or better. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.