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Cambridge Security Services

Retail Armed Security Officer- Floater

Career Insights for Retail Security Officer

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Based on Florida data

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What they do

A Retail Security Officer provides security for property at retail stores or malls. Monitors entrances and patrols buildings, watches for intruders or vandals; reports building maintenance problems; deals with customers or visitors that create a disturbance in the building.

$32,436 / year median in Florida

-7% projected decline

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Job Description

Position Overview We are seeking a reliable, professional Flex Security Officer to support safety and security operations at retail store. The ideal candidate is disciplined, attentive, and committed to providing world-class customer service. This role involves performing duties that include foot patrol, greeting customers, responding effectively to emergency situations, and preventing criminal activity by acting as a visual deterrent. Officers must maintain a courteous and professional demeanor while strictly adhering to company protocols regarding shoplifting and physical apprehensions. The Flex Officer may be called upon to work irregular shifts at times with little to no advance notice to cover call offs, vacation leaves, and/or extra coverage requests.
Logistics and Compensation Location:
Areas covered will be Homestead, Coral Gables, Downtown Miami.
Job Type:
Part-time Pay Rate:
$19.50- $20.00 per hour Availability & Schedule Candidates need open availability to work any shift and any day. This job does not have a permanent set schedule. We cannot guarantee a specific number of hours each week. Ideal Candidate Our ideal candidate is dependable, observant, and professional, with a strong commitment to maintaining a safe and welcoming environment. They demonstrate excellent judgment, remain calm under pressure, and take initiative when responding to security situations. They communicate clearly, uphold high customer service standards, and represent the community with a polished and respectful presence in a fast paced, high-end setting. Key Responsibilities Perform security patrols of designated areas on foot or in vehicle Watch for irregular or unusual conditions that may create security concerns or safety hazards Sound alarms or call police or fire department in case of fire or presence of unauthorized persons Warn violators of rule infractions, such as loitering, smoking, or carrying forbidden articles Permit authorized people to enter property and monitor entrances and exits Investigate and prepare reports on accidents, incidents, and suspicious activities Aid customers, employees and visitors in a courteous and professional manner Licensing Possess valid Florida Class D and G security licenses Possess valid Driver's License Minimum Requirements High School Diploma or equivalent 21 years of age or older Ability to pass background screening and drug test Ability to pass a mental health assessment Reliable transportation Skills Required Clear verbal and written communication skills Active listening skills Ability to assess and evaluate situations effectively Ability to identify critical issues quickly and accurately Strong customer service skills Ability to remain calm under pressure Good judgment and situational awareness Professional appearance, demeanor, and attitude Other Must be a U.S. citizen or a foreign citizen authorized to legally work in the United States Must be able to successfully complete all training required for the position Physical Requirements & Work Environment Indoor and outdoor assignments. Exposure to various weather conditions
Major Activities:
Extended standing, walking, and sitting. Listening, observing, communicating
Environmental Exposure:
Ability to perform duties in both indoor and outdoor settings. Must be capable of working in diverse weather conditions, including extreme heat, cold, and rain, for extended periods.
Hazardous Conditions:
Occasional exposure to high-stress situations, including responding to emergencies or physical disturbances.
Stationary & Mobile Positions:
Ability to remain in a stationary position (sitting or standing), walk for extended periods, traverse the property, or move between posts for the duration of an 8-hour shift, or as operationally required. Must be able to maintain constant alertness and professional posture throughout the assigned period.
Patrol Requirements:
Ability to continuously walk on various surfaces including pavement, grass, and uneven terrain while conducting interior and exterior rounds.
Emergency Response:
Must be able to react quickly to emergency situations, which may include running, climbing stairs, or navigating obstacles.
Sensory Abilities:
Must have the visual acuity to monitor CCTV and observe surroundings, and the auditory ability to respond to alarms and communicate via two-way radio or telephone.
Physical Maneuverability:
Frequent reaching; occasional squatting, kneeling, or stooping to inspect vehicles or property.
Lifting & Strength:
Must be able to occasionally lift, carry, push, or move up to 50 pounds. This is typically required only in response to emergency situations, the relocation of safety equipment (e.g., fire extinguishers, traffic cones), or the removal of hazards from the property.
Effective Communication:
Ability to clearly exchange information, provide instructions, and draft written reports in English.
Cognitive Load:
Must maintain mental alertness and attention to detail during long periods of observation. Benefits (Full-Time Employees) Major Medical Dental & Vision Insurance Paid Vacation Industry-Leading Training Work Perks Discount Program Free Uniforms If you meet these requirements and are ready for a security role in a premier environment, apply now and become a vital part of our dedicated team!