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AF
Andy Frain Services
Part Time Retail Security Officer
Career Insights for Retail Security Officer
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Scorecard
Based on Maryland data
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What they do
A Retail Security Officer provides security for property at retail stores or malls. Monitors entrances and patrols buildings, watches for intruders or vandals; reports building maintenance problems; deals with customers or visitors that create a disturbance in the building.
$38,680 / year median in Maryland
-7% projected decline
Job Description
Part Time Retail Security Officer
Retail Security Officer (Part-Time)
LOCATION
Arundel Mills- Hanover, MD PAY:
$18.28/hourPOSITION TYPE
Part-TimeSCHEDULE
Day and Evening ShiftsOVERVIEW
We are hiring a Retail Security Guard to help maintain a safe and welcoming environment for customers, employees, and vendors. This role requires strong attention to detail, professionalism, and a customer-first mindset.BENEFITS
- Weekly pay
- Flexible scheduling
- Employee discounts
- Employee Assistance Program (confidential support resources)
- Supportive work environment focused on well-being
KEY RESPONSIBILITIES
Security & Patrol- Patrol assigned areas or maintain a fixed post to monitor activity
- Control access points and manage pedestrian/vehicle traffic
- Identify and report suspicious activity, incidents, or safety concerns
- Respond to alarms, emergencies, and on-site incidents Monitoring & Reporting
- Monitor CCTV cameras and security systems
- Complete daily activity logs, incident reports, and required documentation
- Maintain awareness of surroundings at all times Safety & Compliance
- Follow all post orders, company policies, and safety procedures
- Maintain knowledge of emergency response protocols
- Inspect property for safety risks (fire hazards, equipment issues, etc.)
- Support loss prevention and recommend safety improvements Customer Service
- Greet and assist customers, employees, and visitors in a professional manner
- Provide directions and support as needed
- Maintain a visible, approachable presence on-site
QUALIFICATIONS
Required- Strong customer service and communication skills
- Ability to stay alert and respond calmly in emergency situations
- Reliable, punctual, and able to follow directions
- Ability to write clear and accurate reports
- Must present a professional appearance and demeanor
- State Guard license is required. Preferred
- Prior security or customer-facing experience
- Familiarity with CCTV, alarms, or access control systems Skills & Attributes
- High level of attentiveness and situational awareness
- Dependable and team-oriented
- Able to multitask and work in a fast-paced environment
- Strong work ethic with a sense of urgency Work Expectations
- Arrive on time in full uniform and ready to work
- Stay engaged and proactive throughout your shift
- Follow all safety, training, and compliance requirements