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iGlobal LLC

Senior Retail Security Specialist (Armed)

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Job Description

iGlobal Security is seeking an experienced and professional Senior Retail Security Specialist (Armed Security Officer) to represent our organization on the frontline of retail loss prevention and protection. This is a high-visibility, uniformed role in which professional conduct, a commanding physical presence, and confident communication are your primary instruments. As the face of iGlobal Security's retail operations, you will project authority, maintain order, and ensure a safe and secure environment for store personnel and the public alike. Key Responsibilities Proactive Deterrence — Maintain a commanding, highly visible uniformed presence on the sales floor and/or near the entrance, serving as a decisive deterrent against theft, vandalism, and criminal activity. Incident De-Escalation — Professionally manage and defuse any volatile situations through authoritative, composed, and measured verbal communication, resolving incidents before they escalate. Surveillance & Monitoring — Conduct systematic floor patrols (where applicable) and continuous surveillance to identify, assess, and respond to suspicious behavior and potential safety hazards. Focus is key. Asset Protection — Safeguard company assets, store personnel, and patrons by upholding rigorous security protocols and enforcing site safety standards without exception. Firearm Compliance — Responsibly carry and maintain an issued firearm in strict accordance with all applicable licensing conditions and iGlobal Security's policies. Emergency Response — Function as the primary first responder during onsite incidents, providing decisive direction and executing emergency protocols with composure and professionalism. Qualifications & Requirements Licensing — Current and valid Armed Security license and MD Guard Card, with all conditions satisfied and maintained Experience — Demonstrated experience in retail security, asset protection, loss prevention, or a closely related security and/or law enforcement discipline Communication — Exceptional verbal communication skills; calm, assertive, and authoritative under pressure with a measured and professional approach at all times Physical Capacity — Ability to stand, walk, and patrol for extended periods within a dynamic, retail environment Certification — Current First Aid / CPR / AED certification preferred; willingness to obtain upon hire optional Professionalism — A disciplined, focused, solutions-focused mindset with an unwavering commitment to standards, integrity, and professional conduct
Job Type:
Full-time Pay:
$25.00 per hour
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Application Question(s): Do you have your own firearm?
Experience:
Retail Security:
1 year (Required)
License/Certification:
Maryland Guard Card (Required) Armed Security License (Required) Drivers license (Preferred) Ability to
Commute:
Hillcrest Heights, MD 20748 (Required)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance