Active Private Security is currently hiring professional, customer-focused Armed Retail Security Officers for a high-volume retail location in Reno, Nevada . This is a Day and Swing position that requires officers who are confident, professional, and committed to providing exceptional customer service while maintaining a safe shopping environment. This is a hands-off, observe and report position. Officers are expected to use excellent communication, observation, and de-escalation skills while maintaining a visible security presence throughout the store. Job Responsibilities Conduct continuous foot patrols throughout the interior of the retail store. Maintain a highly visible security presence to deter theft, disturbances, and unsafe behavior. Observe and report all incidents using the TrackTik mobile application on a company-issued phone. Scan designated patrol checkpoints throughout each shift using the TrackTik app. Professionally de-escalate conflicts involving customers, associates, or visitors. Verbally address unauthorized individuals and transients, requesting they leave the property in a calm, respectful, and professional manner. Handle upset customers with patience, professionalism, and outstanding customer service. Complete accurate daily activity reports and incident reports. Communicate effectively with store management and fellow security personnel. Minimum Qualifications Current Nevada Armed Exposed Firearm PILB License (Required) High school diploma or GED. Previous armed security or retail security experience preferred. Excellent verbal and written communication skills. Strong customer service and conflict resolution skills. Professional appearance and demeanor. Comfortable using smartphones and mobile applications for reporting and patrol documentation. Ability to stand and walk for extended periods throughout the shift. Reliable transportation and dependable attendance. Ideal Candidate We are looking for officers who: Have experience working in retail, armed security, military, or law enforcement. Understand that professionalism and customer service are essential to the role. Can confidently and respectfully de-escalate difficult situations. Are comfortable interacting with transients and unauthorized individuals through verbal communication only. Are dependable, observant, and take pride in writing thorough and accurate reports. Leadership Opportunity Candidates with previous supervisory or leadership experience who demonstrate strong communication, professionalism, and sound decision-making may be considered for a Site Lead position. If you believe you have the qualifications and experience to lead a team, we encourage you to discuss this opportunity during your interview. Join Active Private Security and become part of a team that values integrity, professionalism, accountability, and exceptional customer service while providing a safe environment for our clients and their customers. PILB Guard Card Required PILB Armed Card Required 2 Years Experience Armed Required Military/Law Enforcement Experience Preferred Background Checks Drug Tests MVR Checks Must be able to start immediately!

Applicants Must:

Have a valid PILB Armed License

• PILB Armed Card Required Have a valid Nevada Driver's License Have a TAM Card (Techniques of Alcohol Management) Have Reliable Means of Transportation Be able to stand for full duration of shift Have open availability Practice firearm safety at all times Be experienced in completing thorough and accurate in reports incident reports Be punctual and reliable in regards to scheduling Be coachable and willing to take direction and follow post orders on a regular basis Applicants must be experienced security professionals with a professional attitude and demeanor. Applicants must demonstrate a professional appearance on a daily basis. Must have experience utilizing the Track Tik Mobile Application Must be able to communicate well and work in a collaborative manner to ensure satisfaction of clients (store management and staff) Active Private Security

NV PILB 2050

Pay:

$26.00 per hour Application Question(s): Have you used the Track Tik Mobile application?

Experience:

Armed Security:

2 years (Required)

License/Certification:

PILB Armed Work Card (Required) Nevada Driver's License (Required) TAM or Alcohol Awareness Card (Required) Shift availability: Day Shift (Preferred) Night Shift (Preferred)

Work Location:

In person