Security Officer - NY

Make a meaningful impact while enjoying a schedule that truly supports work‑life balance. As a Security Officer, you'll play a critical role in keeping patients, visitors, staff, and UPMC facilities safe and secure-while working a 12-hour shift from 6:00 a.m. to 6:00 p.m. that allows you to work just 7 days in a 14‑day pay period. That means 7 days off every two weeks, giving you extended time to recharge, focus on family, or pursue personal interests. In this role, you'll maintain a visible security presence, respond to situations with professionalism and care, and deliver excellent customer service-all while being part of a team dedicated to safety, service, and community. This position is also eligible for a $1,500 sign-on bonus for qualified candidates! a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } Responsibilities + Staff fixed posts to monitor ingress and egress to secured areas + Establish a uniformed security presence by patrolling UPMC hospitals, buildings, grounds, and associated areas to deter criminal activity + Provide exceptional customer service to patients, families, visitors, and staff to promote a safe and secure environment + Inspect incoming and outgoing parcels as necessary to prevent theft + Respond to and help resolve problems, disputes, and unusual circumstances + Monitor security, fire, and environmental alarms; respond to alarms and assist as necessary + Contact UPMC Police Officers or other appropriate law enforcement when required + Assist with traffic control and provide vehicle assistance as needed + Conduct patient escorts and provide standby details + Transport deceased individuals to the morgue and release bodies from the morgue in accordance with protocols + Operate UPMC vehicles in compliance with all applicable state and local motor vehicle laws + Maintain all required certifications and licensure + Complete all mandatory training programs per departmental guidelines + Report and document incidents, suspicious activities, and hazards using appropriate reporting tools Education, Experience & Core Requirements + High School diploma or equivalent preferred. + Previous security, military, law enforcement, or criminal justice education or experience is preferred. + High level of integrity and professionalism required for handling sensitive and confidential UPMC information. + Strong interpersonal and communication skills, with the ability to effectively interact with individuals from all backgrounds and de‑escalate potentially combative situations. + Demonstrated psychological fitness to manage stress and respond appropriately to potentially dangerous or high‑conflict situations. + Ability to communicate effectively both verbally and in writing. + Ability to work under pressure and maintain composure in emergency or crisis situations. + All applicants will be subject to a thorough background investigation and criminal record check. + Officers are required to wear a bullet‑resistant vest as part of job duties. Physical & Fitness Requirements + Must meet physical fitness standards necessary for the role, including full body movement, strength, and stamina sufficient to: + Respond to crisis interventions + Assist with medical emergencies + Perform continuous standing, walking, and other physical demands + Must successfully pass the UPMC Physical Fitness Standard prior to hire. + Must meet established audio (hearing) and visual standards. Licensure, Certifications & Clearances + New York State Security Guard License (Unarmed) required under Article 7A of the General Business Law. + Federal Bureau of Investigation (FBI) Criminal History Record Clearance required every 60 months. + Valid Driver's License required. + Basic Life Support (BLS) or Cardiopulmonary Resuscitation (CPR) certification required. + Comprehensive Crisis Management Certification (CCMC) required. + Successful completion of a required personality assessment prior to hire. Required Credentials Summary + New York Unarmed Security Guard License + Valid Driver's License + BLS or CPR Certification + Comprehensive Crisis Management (CCMC) + UPMC Physical Fitness Standard Compliance UPMC is an Equal Opportunity Employer/Disability/Veteran