Security Guard

Greensburg, PA

5 DAYS AGO

22998934

Summary

Greensburg, PA

In-Person

$15.00 - $15.00 per Hour

0 Months Experience

High school graduate or equivalency certificate (GED)

No Commission

40.00 hours per week / Evening, Night, Weekend Shift / Full-Time

Description

Overview Why We Need Your Talents:

The Security Ambassador is responsible to ensure the safety and security of our guests, team members and company assets while providing excellent customer service. The focus shall always be on ensuring a safe and comfortable environment while maintaining a positive can do attitude with an emphasis on the highest level of guest service for both external and internal guests to Live! Casino. Responsibilities Where You'll Make an

Impact:

Greet guests with a smile and a warm welcome

Check ID cards of guests entering the casino. Refuse to admit persons under the age of 21 and who cannot show proper authorization or who are carrying weapons or other prohibited items

Explain the rules, regulations and code of conduct for the casino.

Interact with the public in a professional manner when providing assistance, giving directions and responding to inquiries

Assist with customer disputes, intoxicated subjects, criminal matters and traffic control

Resolve complaints within scope of authority; otherwise refer to management

Notify supervisor, manager, surveillance and/or Casino Manager of any unusual events, incidents or crimes

Respond to medical or fire emergencies, such as sick or injured guests.

Operate the Security Dispatch Office and communicate via two-way radio and telephone as required

Man the Employee/Visitor Entrance ensuring only authorized personnel enter; maintain a log of visitors and vendors visiting the facilities

Monitor guest and team member passage in and out of restaurants and gaming areas

Control traffic congestion in the valet and parking areas

Write and investigate first reports of injury

React to guests and team member incidents and accidents

Assist in transporting money, chips, tokens, and markers

Responsible for checking for and reporting safety hazards

Ensure the safety and security of all guests and team members

Other duties as assigned Skills to

Help You Succeed:

Ability to write reports.

Ability to use a telephone properly.

Ability to read and understand memos.

Ability to multi task.

Good customer service skills.

Must have a valid driver's license.

Ability to perform duties under frequent time pressure in an interruptive environment

Ability to be alert at all times.

Dexterity will be required to perform day to day activities and during an emergency.

Qualifications Must-Haves:

Education:

High school diploma or GED equivalent is preferred.

Experience:

One (1) to two (2) years' experience in security with a focus on guest service is preferred.

License:

Must be able to obtain and maintain the gaming license as determined by the State Gaming Control Board. Physical Requirements Ability to stand and walk for extended periods of time.

Ability to ascend and descend stairs.

Ability to work in extreme temperatures (both hot and cold).

Ability to run, stoop, bend and reach outward and above the head.

Ability to lift up to 50 lbs.

Ability to operate a vehicle. Working Conditions 24/7 high energy casino with over 100,000 sq. ft of gaming and entertainment space and approximately 500 employees

Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.

You will work in an environment where smoking is allowed.

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