3008190105-2 Apply for this job now Job Description Andy Frain Services, partnering with a leading financial institution, seeks a Flex Retail Security Officer to protect customers, staff, and assets across multiple branch and retail locations. You will perform access control, patrols, surveillance monitoring, and incident response while delivering professional customer service in a financial and insurance setting. Responsibilities include enforcing site policies, documenting incidents, supporting emergency procedures, and deterring theft or fraud. Flexible scheduling, varied assignments, and opportunities for growth in a collaborative, inclusive culture. Responsibilities Control access to entrances and restricted areas at retail and branch locations Conduct interior and exterior patrols to deter theft, fraud, and safety hazards Monitor surveillance and alarm systems and respond to suspicious activity Provide professional, customer-focused assistance to visitors and employees Enforce site policies, procedures, and safety standards Document incidents, prepare clear reports, and communicate with management Support emergency response, evacuations, and incident containment Adapt to changing schedules and assignments across multiple sites Required Skills Access control Incident reporting Customer service CCTV monitoring Patrol procedures Conflict de-escalation Report writing Emergency response Loss prevention Radio communication