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Snowbasin Resort
Public Safety & Security Officer - Graveyard Shift
Career Insights for Hotel & Resort Security Officer
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Based on Utah data
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What they do
A Hotel & Resort Security Officer provides security for property at hotels or resorts. Monitors entrances and patrols buildings, watches for intruders or vandals; reports building maintenance problems; deals with customers or visitors that create a disturbance in the building.
$41,397 / year median in Utah
+14% projected growth
Job Description
Snowbasin is looking for a Graveyard Shift Security Officer. A Security Officer will provide safety, security and loss prevention services to the resort, our employees and our guests. What will you be doing? Promote safety awareness to employees and guests throughout the resort by identifying, reporting and/or correcting any safety problems or misuse of company property. Provide a highly visible presence in order to deter criminal activity and violations while ensuring the proper and lawful use of all Snowbasin properties. Assisting/interacting with guests and staff in a professional and courteous manner while providing a high level of customer service. Performing patrols of the property both on foot and in a vehicle; maintain patrol logs as well as daily shift reports and incident investigations. Adapting to wide variety of dynamic situations while making critical or difficult decisions in urgent situations. Enacting general emergency procedures; coordinating and responding to emergencies. Interfacing with emergency and law enforcement services along with other EMS authorities. Cooperating with law enforcement and assisting with investigations when necessary. Additional duties may include but are not limited to: inspecting AEDs, restocking first aid kits, updating locks and keys and more. Perform additional tasks as requested by the PS&S Manager or other Management Team members; occasionally attend meetings and trainings outside of the regular work week. What do you need to be able to do the job? High level of energy and enthusiasm for guest service, safety and the security of the resort. Proven ability to motivate employees around safety and drive engagement. Exceptional employee/guest relations skills with the ability to remain calm in stressful situations. Ability to negotiate, coach and problem solve in an effective manner while building and maintaining positive relationships. Strong organizational, analytical, problem-solving and conflict resolution skills. Effective computer and writing skills including proficiency in incident reporting and documentation. Weekend and holiday availability required as well as flexibility with work schedule; available on-call as necessary.