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Retail Security Officer
Job Description
Retail Security Guard (Full-Time)
LOCATION
Tysons Corner Center -
Tysons, VA PAY:
$19.57/hour
POSITION TYPE
Full-Time
OVERVIEW
We are hiring a Retail Security Guard to help maintain a safe and welcoming environment for customers, employees, and vendors. This role requires strong attention to detail, professionalism, and a customer-first mindset.
BENEFITS
Medical, dental, vision, and short-term disability insurance
401(k) with company support
Paid time off
Employee discounts (retail, dining, entertainment)
Employee Assistance Program (EAP): counseling, financial, legal, and wellness support
Focus on work-life balance and employee well-being
KEY RESPONSIBILITIES
Security & Patrol Patrol assigned areas or maintain a fixed post to monitor activity
Control access points and manage pedestrian/vehicle traffic
Identify and report suspicious activity, incidents, or safety concerns
Respond to alarms, emergencies, and on-site incidents Monitoring & Reporting Monitor CCTV cameras and security systems
Complete daily activity logs, incident reports, and required documentation
Maintain awareness of surroundings at all times Safety & Compliance Follow all post orders, company policies, and safety procedures
Maintain knowledge of emergency response protocols
Inspect property for safety risks (fire hazards, equipment issues, etc.)
Support loss prevention and recommend safety improvements Customer Service Greet and assist customers, employees, and visitors in a professional manner
Provide directions and support as needed
Maintain a visible, approachable presence on-site
QUALIFICATIONS
Required Strong customer service and communication skills
Ability to stay alert and respond calmly in emergency situations
Reliable, punctual, and able to follow directions
Ability to write clear and accurate reports
Must present a professional appearance and demeanor
State Guard license is required Preferred Prior security or customer-facing experience
Familiarity with CCTV, alarms, or access control systems Skills & Attributes High level of attentiveness and situational awareness
Dependable and team-oriented
Able to multitask and work in a fast-paced environment
Strong work ethic with a sense of urgency Work Expectations Arrive on time in full uniform and ready to work
Stay engaged and proactive throughout your shift
Follow all safety, training, and compliance requirements
ADDITIONAL INFORMATION
Duties may vary based on site needs. This role requires reliability, professionalism, and a commitment to maintaining a safe environment.
MINIMUM REQUIREMENTS
High School Diploma or GED
3-6 months security or life‑safety experience
State Guard license
Ability to lift 50 lbs. and perform physical tasks
Benefits
- Paid Time Off (PTO)
- 401(k) Plans
- Health and Wellness Programs
- Health Insurance