The opportunity Delaware North Gaming is searching for full-time Security Officer to join our team at Wheeling Island Casino in Wheeling, West Virginia. As Security team members, you will work under the Security Manager, maintaining a safe and secure environment for guests and team members, in accordance with the West Virginia Gaming Commission and applicable operational standards. If you're looking for a role in an exciting and collaborative environment, take a bet on your next career move and apply today! Pay $15.75 - $15.75 / hour Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer . What we offer We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including: Weekly pay Training and development opportunities Employee discounts Flexible work schedules Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement. What will you do? Enforce the rules and regulations of the local gaming commission Adhere to all unit and company alcohol service policies and procedures Report any incidents, following all departmental and organizational policies and procedures, and report any procedural violations and illegal activity Fill out departmental log forms, verifying all paperwork is complete and turned in at the conclusion of shifts Process guest complaints, using active listening skills to control difficult situations, and communicate with guests sensitively and with care More about you No high school diploma or GED required Security guard, state-certified Able to be licensed by the state gaming commission Highly motivated and takes initiative Team-oriented; ability to work effectively with others Ability to work in a fast-paced environment Physical requirements Frequent standing, walking, bending, climbing, stooping, lifting, reaching, and pushing, with strong manual dexterity and the ability to lift and carry up to 35 lbs. You may also occasionally be required to sit for periods of time Visual awareness is sufficient to identify potential security violations Hearing ability sufficient to respond to the spoken voice, audible alarms, and two-way radios Exposure to all weather conditions Shift details Days Evenings Overnight Holidays Evenings as needed Weekends 8hr shift OT as needed