Surveillance Technician Crystal Casino Compton, CA Job Details Full-time $25 - $30 an hour 19 hours ago Benefits Paid training Health insurance Dental insurance Paid time off On-the-job training Vision insurance Life insurance Qualifications Computer operation Teamwork Casino experience Customer service English High school diploma or

GED Full Job Description Job Position:

Surveillance Technician Position Summary The Surveillance Technician's primary role is to support organization's security objectives by maintaining high-quality video surveillance, access control, and related electronic security systems. The technician works closely with security personnel, IT staff, vendors, and facility management to ensure all systems operate efficiently and securely. All duties are performed in accordance with applicable laws, gaming regulations, company policies, and established procedures while promoting Crystal Casino's commitment to professionalism, teamwork, and exceptional customer service. Essential Responsibilities Monitor and maintain CCTV cameras, digital video recorders (DVRs), network video recorders (NVRs), video management systems (VMS), and related surveillance equipment for gaming integrity, safety, and security. Monitor and maintain access control systems, intercoms, alarm systems, and other electronic security devices as assigned. Monitor and maintain hardware, software, network, and connectivity issues affecting surveillance systems. Perform routine inspections to ensure optimal system performance. Respond promptly to equipment failures or service requests. Maintain accurate documentation of system performance, maintenance activities, and equipment inventories. Assist with system upgrades, expansions, and technology refresh projects. Immediately report security or safety issues to security personnel and management. Respond to emergency service and law enforcement requests when directed by security and management. Conduct investigations involving gaming operations, casino cage transactions, internal theft, guest incidents, and AML compliance concerns. Maintain strict confidentiality regarding all surveillance activities and investigations. Document and maintain investigative findings through detailed written reports. Attend required surveillance meetings and training sessions. Ensure the surveillance work areas remain organized, secure, and safe. Prepare daily written surveillance reports and logs. Qualifications The qualifications listed below are representative of the requirements, knowledge, skills, and abilities required to perform this position successfully. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Requirements

• Must be at least 21 years old.
• Must pass a pre-employment drug and alcohol screening.
• Must provide proof of eligibility to work in the United States.
• High School Diploma or GED required.

Experience in casino gaming operations, surveillance systems, or hospitality is preferred. Must be available to work any shift, including weekends, holidays, overtime, and on-call assignments as business needs require. necessary. Knowledge, Skills, and Abilities Strong understanding of electronic security technologies. Ability to work independently, exercise sound judgment and make decisions in a fast-paced environment. English written and verbal communications skills required; bilingual abilities are a plus. Ability to maintain confidentiality regarding surveillance and security operations. Strong organizational, analytical, documentation, and critical thinking abilities. Basic proficiency with Microsoft Office and basic computer applications. Basic math proficiency, including working with whole numbers, percentages, fractions, and decimals. Ability to analyze surveillance footage and investigative information. Ability to identify suspicious activity and determine appropriate corrective action. Ability to accurately operate a 10-key calculator. Physical Requirements Ability to lift and carry up to 40 pounds occasionally. Frequent reaching, handling, and manual dexterity. Ability to climb ladders, work at heights, and access confined spaces. Ability to sit, stand, walk, bend, kneel, and perform repetitive tasks for extended periods. Ability to work indoors and outdoors in varying environmental conditions. Work Environment Primarily works in a surveillance monitoring room with prolonged viewing of multiple video monitors. Fast-paced casino environment with frequent noise, and distractions.

• This position may require travel between facilities.
• Must be able to remain focused and professional while managing multiple priorities.
• The work environment includes office buildings, industrial facilities, and outdoor locations where electronic security systems are installed and maintained.

Appearance Standards Employees are expected to maintain a professional appearance consistent with Crystal Casino's grooming and appearance standards as outlined in the Employee Handbook. Licensing Requirements Must be able to obtain and maintain all licenses, permits, and work authorizations required by the City of Compton, the Los Angeles Sheriff's Department, and any other applicable regulatory agencies, which includes a background check. Customer Service Crystal Casino is a customer service organization. Every employee is expected to provide professional, courteous, and respectful service while supporting a positive guest and team member experience. Crystal Casino is an Equal Opportunity Employer and provides reasonable accommodations in accordance with applicable law. Employment with Crystal Casino is at will. Either the employee or Crystal Casino may terminate the employment relationship at any time, with or without notice or cause, subject to applicable law.

Pay:

$25.00 - $30.00 per hour

Benefits:

Dental insurance Health insurance Life insurance On-the-job training Paid time off Vision insurance

Work Location:

In person