View More Jobs Lead Surveillance Officer - Harrah's Joliet Joliet, IL, United States (On-site) Hot Job Be the First to Apply

WE ARE CAESARS

At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.

Our Mission :

"Create the Extraordinary"

Our Vision :

"We create spectacular worlds that immerse, inspire and connect you. We don't perform magic; we create it with excellence."

Our Values :

"Blaze the Trail, Together We Win, All-In on Service" Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in. Job Summary The Lead Surveillance Officer supports the Surveillance Supervisor in overseeing the daily operations of the Surveillance Department to ensure the safety, security, and integrity of casino operations. This role assists with leading and mentoring Surveillance Officers, monitoring gaming activity through surveillance systems, conducting investigations, documenting incidents, and ensuring compliance with company policies, gaming regulations, and internal controls. The Lead Surveillance Officer serves as the department lead in the supervisor's absence and is expected to demonstrate strong leadership, sound judgment, attention to detail, and the ability to remain calm in high-pressure situations. How You Will Create the Extraordinary Provide supervision in the supervisor's absence. Assist the supervisor in the direction of Surveillance Officers in performing their duties and procedures of the company. Assist supervisor in preparation and maintenance of daily paperwork and in training. Provide feedback to the Supervisor for completion appraisal reviews. Communicates with and notifies appropriate management and authority upon the detection and taping of cheating, theft, embezzlement or other illegal activities. Works in liaison with the applicable department managers and state regulators with regards to confidential matters. Work effectively with all departments assuring efficient surveillance support service is provided when needed. Perform all duties of a Surveillance Officer when necessary. Operates all surveillance equipment with a high degree of skill. Performs observations of all departments and applicable job functions to assure compliance with the established laws, regulations, policies, procedures and internal controls. Meets attendance guidelines of the job and adheres to regulatory, departmental and company policies. Must be able to respond calmly in crisis and stressful situations. Must be able to observe and retain specific details of incidents and persons. Must be able to give court testimony when necessary and write detailed reports. Must be able to work overtime or switch shifts on short notice What You Will Need High School diploma or equivalent required. Must be 21 years of age Must possess a positive attitude and demonstrate effective teamwork skills. A minimum of one year surveillance experience is required. A thorough working knowledge of all casino operations is required. Must possess excellent customer service, communication, and organizational and writing skills Must be punctual, have good work ethics, and be a reliable person with a can-do positive attitude. Must be flexible with schedule to work holidays and weekends.

ADDITIONAL REQUIREMENTS

: Lifts up to a maximum of 10 lbs. and/or carries objects weighing up to 10 lbs. Must be able to work in areas containing secondary smoke, high noise levels, bright lights and dust. Position requires 5% standing, 90% sitting, 5% walking. Requires some bending, kneeling and reaching overhead. Must be able to respond to touch, speech, aural and visual cues. Must be able to work in a fast-paced environment involving constant internal and external customer contact. Must be able to maneuver to all areas of the casino

Compensation & Benefits:

$23.00 per hour. Employment Type -

Full Time Shift Details:

Grave Shift:

10:30 pm - 6:00 am Please note that the schedule may vary based on the operational requirements of the business, so flexibility is essential.

Benefits Package:

Comprehensive Medical, Dental, and Vision Insurance to support your health and well-being Life and Disability Insurance to provide financial security in unexpected situations 401(k) retirement plan to help you save for the future. Generous Paid Time Off (PTO) policy to ensure a work-life balance and time for personal needs Education Assistance program to support your professional development and continuous learning Exclusive Team Member Discounts as a recognition of your valuable contribution to the team

AND MUCH MORE

!, TOGETHER WE WIN We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER

These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary. As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law. ADA Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY

Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person's race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class. Apply Now Job Info Job Identification 87112 Job Category Security and Surveillance Job Schedule Full time Locations Harrah's Joliet Casino (On-site)