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Boyd Gaming
Surveillance Shift Supervisor
Career Insights for Surveillance Officer / Investigator
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Based on Indiana data
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What they do
A Surveillance Officer or Investigator uses surveillance tools and techniques to investigate a case for a private client. May follow an individual or watch a home or office site and use cameras, binoculars or GPS technology for surveillance
$47,134 / year median in Indiana
-2% projected decline
Job Description
Company DescriptionBoyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job DescriptionResponsible for the supervision of surveillance employees on assigned shift. Ensures that reports, logs and videotapes are maintained and reports of observations and recordings of irregular activities are made to the Surveillance Director. Supervises and directs the department operation on assigned shift to ensure all activities and job duties are performed in accordance with established department policies and procedures.
Has strong knowledge of all department procedures and reports to the Surveillance Director any deviations from the Internal Controls or the Indiana Gaming Laws and Rules.
Establishes shift schedules to ensure staffing is maintained at the level required per IGC regulations.
Advises Surveillance Director of Lead Agent's and Agent's performance, activities and development.
Completes and conducts employee performance evaluations after review and approval from the Surveillance Director.
Keeps Surveillance Director informed of all pertinent information regarding department activities and any deviations or irregularities.
Provides employees with on-the-job training and conducts training classes as required.
Conducts employee testing as required.
Assists the Surveillance Director with the day-to-day overall operation of the department.
Is capable of performing all duties of Lead Agents and Agents. QualificationsA broad knowledge of games and casino rules, procedures and administration. Knowledge of the laws and regulations affecting the casino industry.
Must know the camera equipment and those methods of operations and recording as required.
Must know those methods of cheating games and other related activities.
Must be able to identify those cheating methods and other irregular activities.
At least one year experience in a supervisory capacity in a casino surveillance department.
Additional InformationBoyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Job DescriptionResponsible for the supervision of surveillance employees on assigned shift. Ensures that reports, logs and videotapes are maintained and reports of observations and recordings of irregular activities are made to the Surveillance Director. Supervises and directs the department operation on assigned shift to ensure all activities and job duties are performed in accordance with established department policies and procedures.
Has strong knowledge of all department procedures and reports to the Surveillance Director any deviations from the Internal Controls or the Indiana Gaming Laws and Rules.
Establishes shift schedules to ensure staffing is maintained at the level required per IGC regulations.
Advises Surveillance Director of Lead Agent's and Agent's performance, activities and development.
Completes and conducts employee performance evaluations after review and approval from the Surveillance Director.
Keeps Surveillance Director informed of all pertinent information regarding department activities and any deviations or irregularities.
Provides employees with on-the-job training and conducts training classes as required.
Conducts employee testing as required.
Assists the Surveillance Director with the day-to-day overall operation of the department.
Is capable of performing all duties of Lead Agents and Agents. QualificationsA broad knowledge of games and casino rules, procedures and administration. Knowledge of the laws and regulations affecting the casino industry.
Must know the camera equipment and those methods of operations and recording as required.
Must know those methods of cheating games and other related activities.
Must be able to identify those cheating methods and other irregular activities.
At least one year experience in a supervisory capacity in a casino surveillance department.
Additional InformationBoyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.