Surveillance Operator Triple Canopy Boston, MA Job Details Part-time | Full-time $28 an hour 13 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Life insurance Referral program Qualifications Computer operation Presentation software Military Computer literacy Spreadsheets Writing skills English High school diploma or GED Documentation tools Driving Law enforcement Full Job Description Full Time Shifts are Available! Do you have at least two years of experience working in a security environment or Security Operations Center (SOC)? Are you skilled in using CCTV, alarm monitoring, and access control software? Do you have the ability to write incident reports and conduct open-source intelligence investigations? If so, we are looking for someone with your background and skill set to join our team in Boston! Apply today and take the next step in your career!

PAY TRANSPARENCY/COMPENSATION

Rate of Pay:

$28.00/hr

RESPONSIBILITIES

Work rotating shifts to ensure 24/7 coverage for the Regional Security Operations Center. Ensure rapid dispatch of security personnel to ensure quick reaction, disruption, and resolution of security incidents. Experience in using CCTV and alarm monitoring / access control software in coordination with a communication or security operations center. Draft, develop, and update SOC standard operating procedures (SOPs), processes, and systems to ensure vigilant and comprehensive video monitoring, incident detection, and incident management. Communicate verbally or in writing in a clear and concise manner while in stressful situations. Produce suspicious / criminal activity and incident reporting products for delivery to higher level supervisors and client leadership. Draft Be on the Look Out (BOLO) flyers for individuals who have acted against the client with malicious intent, or pose a threat to client properties and personnel. Provide assistance with access control, access card procedures, Lenel reports, and CCTV investigations. Observe and recognize patterns of activity and coordinate appropriate security monitoring and response. Monitor cameras and be able to identify and predict suspicious/criminal activity. Make every effort (through observations and documentation) to identify potential threats to the client's corporate critical infrastructure: people, facilities, assets, and brand/reputation. Utilize CCTV, access control and alarm monitoring software and systems (Intellicene, CCURE, Lenel, Genetec, Physical Security Information Management System (PSIMS), MS Office applications, and visualization tools (to include building infographics) on a daily basis. Maintain a log of all rotating shifts' activities including notifications from security partners. Deliver concise and effective information, in order to inform and direct security responders as well as the ability to dispatch security elements to areas of concern. Understand the operation of all communications and information technology hardware, software, and firmware utilized to perform security monitoring functions. To include radio transmissions and using a notification platform. Take responsibility for assigned tasks. Other services and support as needed. The position may require extensive sitting for long periods of time, watching monitors, walking around the facility outside in rain, wind or other poor weather conditions and kneeling and stooping to look under or inside vehicles or containers. Must be able to use a computer. Must be able to operate a vehicle safely.

QUALIFICATIONS

High school graduate or equivalent Minimum of two years of experience working in a security environment or dispatch center Must be proficient in Microsoft Excel and PowerPoint Must have strong computer skills Proficiently speaks and writes English Proficient in English composition Must be able to sit or stand for long periods of time without debilitating discomfort Must have close visual and audio acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; determining the accuracy, neatness, and thoroughness of work; or to make general observations of facilities or structures. Must meet all physical and psychological standards as required by the contract. Local travel or participation in shift work may be requested.

PREFERRED QUALIFICATIONS AND SKILLS

College Degree or equivalent in any relevant field such as security studies, law enforcement, intelligence, political science, international affairs. Trained in or familiar with Intellicene, Lenel or Genetec, Physical security information management systems (PSIMS), and Mass Notification systems Proper radio transmission experience Served in the Military, Law Enforcement, Government, or Private Security

BENEFITS

Constellis offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects its commitment to creating a diverse and supportive workplace.

SCHEDULE

(Must be available to work ALL shifts) All operators are expected to support all three shifts as business needs change. The team will rotate personnel between shifts when operationally feasible: Day Shift (7 AM

• 3 PM) Swing Shift (3 PM
• 11 PM) Night Shift (11 PM
• 7 AM)

Job Types:

Full-time, Part-time Pay:

$28.00 per hour

Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Referral program Vision insurance Application Question(s): Do you have at least two years experience working in a Operations Center (SOC)? Are you skilled in using CCTV alarm monitoring and access control software? Do you have the ability to write incident reports and conduct open open-source intelligence investigations?

Education:

High school or equivalent (Required) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred) Ability to

Commute:

Boston, MA 02110 (Required)

Work Location:

In person