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Island View Casino Resort
Surveillance Supervisor
Career Insights for Surveillance Officer / Investigator
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Scorecard
Based on Mississippi data
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What they do
A Surveillance Officer or Investigator uses surveillance tools and techniques to investigate a case for a private client. May follow an individual or watch a home or office site and use cameras, binoculars or GPS technology for surveillance
$45,399 / year median in Mississippi
-1% projected decline
Job Description
TITLE Surveillance Supervisor
Reviews all daily activity reports and prepares shift reports for management.
DESCRIPTION
The Surveillance Supervisor provides protection, safeguarding and security of Island View Casino & Resort assets, personnel, and customers. In this role you will be responsible for coordination of all shift functions/operations and supervision of agents. Monitors all areas of the property at all times, identifying potential security and/or safety risks and reporting them to the appropriate individual or entity, for proper resolution. Maintains a working knowledge of all rules and regulations of the Gaming Commission, and ensures strict adherence throughout the property. Protects casino assets and gaming integrity, thorough monitoring of all activities on property, particularly on the gaming floor. Directs the flow of surveillance reports to the proper individuals within the casino, always maintaining the highest level of confidentiality. Ability to lead, train and develop surveillance team members and ensures that their tasks are completed in a timely, efficient manner. Maintains world class service levels in the Surveillance Department, selecting, training, scheduling, evaluating, and disciplining team members, as needed.Reviews all daily activity reports and prepares shift reports for management.