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Phantom Recovery LLC

Repossession Agent

Career Insights for Surveillance Officer / Investigator

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Based on Nebraska data

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What they do

A Surveillance Officer or Investigator uses surveillance tools and techniques to investigate a case for a private client. May follow an individual or watch a home or office site and use cameras, binoculars or GPS technology for surveillance

$49,581 / year median in Nebraska

+0% projected growth

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Job Description

Benefits:
Flexible schedule About the
Role:
Phantom Recovery LLC is looking for skilled and driven Repossession Agents to join our team in Omaha, NE. This is a fast-paced, field-based role where no two days are the same — perfect for self-starters who thrive under pressure and take pride in getting the job done right.
Responsibilities:
Locate and recover collateral (vehicles, equipment, etc.) on behalf of lending institutions and creditors Conduct skip tracing and field investigations to locate debtors and assets Operate tow trucks or recovery vehicles safely and in compliance with all regulations Document all recovery activity accurately and submit timely reports Communicate professionally with clients, law enforcement, and the public Adhere to state and federal repossession laws and company protocols Manage and secure recovered assets until proper disposition
Requirements:
Prior experience in repossession, recovery, or a related field preferred Valid driver's license with a clean driving record Ability to work nights, weekends, and irregular hours as needed Familiarity with skip tracing tools and recovery software is a plus Strong situational awareness and ability to de-escalate tense situations Knowledge of Nebraska repossession laws and compliance standards preferred Reliable, detail-oriented, and able to work independently in the field
About Us:
Phantom Recovery LLC is a trusted name in the asset recovery industry, serving the Omaha, NE area with professionalism and discretion. Our clients rely on us for fast, compliant, and effective recovery solutions — and our agents are the backbone of that reputation. We invest in our team with competitive pay, solid support, and a culture built on trust and results.