LEAD PATIENT ACCTS ASSOC

LEAD PATIENT ACCTS ASSOC

🔍

MORAINE, OHIO

- Fidelity Health Care New 📁 Administrative/Clerical 📅    108234 Requisition # 📅    14 hours ago Post Date Apply for Job Share this

Job Position:

Lead Patient Account Associate Department:

PFS REFUNDS AND CREDITS

Shift:

8:00 am - 4:30 pm / 8-hour shift length

Status:

Full-time/ 80

Hours Per Pay Facility:

Fidelity Health Building

EDUCATION

Minimum Level of Education Required:

​ High School completion / GED ​ Additional requirements: Type of degree : ​ N/A ​ Area of study or major : ​ N/A ​ Preferred educational qualifications : ​ Healthcare or Business Associates Degree preferred. ​ Position specific testing requiremen t: ​ N/A ​

LICENSURE / CERTIFICATION / REGISTRATION

• ​​ N/A ​

EXPERIENCE

Minimum Level of Experience Required:

​ 5 - 7 years of job related experience ​ of job related experience Prior job title or occupational experience: ​ Healthcare billing, collections, or access experience or banking collections experience. ​ Prior specific functional responsibilities: ​ N/A ​ Preferred experience: ​ N/A ​ Other experience requirements: ​ N/A ​

KNOWLEDGE / SKILLS

Typing accurately 30-40 words per minute accurately required. ​ Familiarity with Microsoft Word and Excel required. ​ Basic knowledge of accounting principles, including debits and credits required. ​ Ability to alphabetize and compare names and numbers required. ​ Ability to review work for detailed accuracy and completeness required. ​ Basic math skills including percentages required. ​ Medical terminology preferred. ​ Customer Focus (15): is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. ​ Integrity and Trust (29): is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn't misrepresent him/herself for personal gain ​ Dealing with Ambiguity (2): can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. ​ Interpersonal Savvy (31): relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. ​ Time Management (62): uses his/her time effectively and efficiently; values time; concentrates his/her efforts on the more important priorities; gets more done in less time than others; can attend to a broader range of activities.