Leasing Assistant

SUMMARY The Leasing Assistant is responsible for the leasing, marketing, and maintaining positive resident relations of multi-family residential apartments.

Position Responsibilities:

Maintain thorough product knowledge of the property, sister properties, and competitors. Assist manager in developing and implementing effective marketing strategies to increase property traffic and internet leads Convert phone calls to tours, property tours to leases and internet leads to tours and/or leases. e. Ensure guest cards are complete, entered into the property management software, and follow-up is completed for prospects. Develop and maintain first-class customer service relationships with prospects and residents. Manage and resolve resident concerns. Plan, organize and conduct resident functions as needed and as directed by the Property Manager. Accurately prepare and be thoroughly knowledgeable with all lease-related paperwork, from the application process through the move-out. Process housing applications prepare to move in information, lease files, renewal letters, and renewal leases, completing brochures, completing move out requests, and any other forms utilized as they relate to leasing and resident relations. General clerical assistance including but is not limited to answering phones, taking messages, managing the facilities/work orders in the property management software, filing, and ordering office supplies. Required Qualifications High school diploma/GED and one to three years of experience. Strong professionalism, communication, and "people skills" Superior sales skills and Must possess attention to detail Well organized with the ability to prioritize and multi-task. Computer skills, Microsoft Word, and knowledge of Internet, Email, and Social Media as it pertains to the marketing of the community.

Benefits:

Employer-sponsored low-cost medical insurance

• 401K Match
• 7 Holiday Pay + 10 Days vacation in Year One (accrual)
• Flex Days in addition to holidays and vacation eligible day 1. Employer pays 50% of the second half of the medical insurance deductible
• 30% Housing Discount
• Bi-weekly direct pay deposit Move-In Commission
• Renewal Bonuses

Job Type:

Full-time Pay:

$18.00 - $20.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off

Education:

High school or equivalent (Preferred)

Experience:

Customer service: 5 years (Required)

Property Management:

2 years (Preferred) Property leasing: 2 years (Preferred)

Work Location:

In person