Leasing & Occupancy Specialist

People's Self-Help Housing (PSHH) is seeking an eager Leasing and Occupancy Specialist who will play a vital role in supporting affordable housing communities by ensuring units are leased and occupied in full compliance with program and regulatory requirements, including the Low-Income Housing Tax Credit (LIHTC) program. This position manages the full leasing lifecycle, from marketing vacancies and screening applicants to processing move-ins, maintaining waitlists, and ensuring accurate and timely occupancy documentation. Through strong attention to detail, organization, and customer service, this role helps maintain compliance, maximize occupancy, and support housing stability for low-income households. With a mission to build affordable homes, with site-based services that offer opportunities to change lives and strengthen communities, People's Self-Help Housing is a the longest serving nonprofit developer on California's Central Coast. We serve low income working families, farmworkers, seniors and veterans and provide welcoming environments for those living with disabilities and for the formerly homeless. Along with building and managing beautiful and accessible neighborhoods in San Luis, Santa Barbara, and Ventura counties, we offer a broad array of programs to promote, health, education and connections to community-based resources. This is a full-time position (40 hours per week, 5 days per week). Salary DOE, with a very competitive benefit package including: Employer-paid Medical/Dental/Vision, LTD/STD Pension Profit Sharing Plan Paid Vacation, Holidays, and Sick Time Employer investment in professional education and employee wellness excellent, supportive staff and work environment. Responsibilities Responsible for the marketing of all new construction lease up projects in accordance with the AFHMP. Coordinate press releases and other community outreach efforts with other departments. Organize and/or create all marketing and leasing materials. Responsible for ensuring full occupancy of all new construction projects by initial lease up deadline with support from Property Managers and Portfolio Managers. Serves as primary contact and resource for lease up projects. Closely monitor and report on project status. Interview applicants and collect essential documents to verify program eligibility and sustainability. Collect security deposits and rents for move in. Inspect units and complete inspection reports for move in. Work respectfully and courteously with other employees, residents, and the general public. Follow directions and work well under pressure. Participate in the development and implementation of goals, work plans, performance measures, and continuous improvement of service delivery to assist in attaining the department and agency initiatives, goals, and mission through a spirit of service, teamwork, and respect Requirements Knowledge of affordable housing programs and compliance requirements. Knowledge of TDG's policies, procedures, and compliance requirements. Ability to foster strong teamwork and a cooperative environment. Strong leadership ability Strong attention to detail Excellent written and oral communication skills. Prepare letters, memos, and reports. Ability to develop, plan, and implement short- and long-term goals. Plan and organize work to meet schedules and timelines. Excellent time management skills and ability to effectively prioritize. Flexible, pragmatic, problem solver with ability to make sound decisions. Understands customer service principles and practices. Knowledge of interpersonal skills using tact, diplomacy, patience, and courtesy. Work with diverse populations. Perform mathematical calculations. Read, interpret, apply, and explain rules, regulations, policies, and procedures. At least two years' work experience in a non-profit or public housing program or related field Leasing and marketing experience preferred. Bilingual in English and Spanish required. Must possess a valid CA driver's license, proof of auto insurance and access to a reliable vehicle. Light lifting (up to 20 pounds), walking, bending and squatting for short periods of time. May have to sit, stand, and/or walk for long periods of time. May have to reach, squat, bend, and/or lift office-related objects. Ability to travel to any site between Ventura County and North San Luis Obispo County.

Job Type:

Full-time Pay:

$70,000.00 - $75,000.00 per year

Experience:

Yardi:

1 year (Preferred)

Office Administration:

2 years (Preferred) Public housing program: 2 years (Preferred)

Language:

Spanish (Required)

Work Location:

In person