Mailroom Clerk / Router

Description We are looking for a dependable Mailroom Clerk / Router to support daily mail and package operations for a contract position based in Lombard, Illinois. This role is ideal for someone who enjoys organized, hands-on work and can keep materials moving accurately and on schedule. The position focuses on sorting, routing, processing, and tracking incoming and outgoing correspondence while providing responsive service to internal stakeholders.

Responsibilities:

• Sort incoming mail, packages, and courier deliveries, then route each item to the appropriate department or recipient in a timely manner.
• Prepare outbound correspondence and shipments, including overnight and certified mail, ensuring labels, documentation, and packaging are completed accurately.
• Enter shipment and delivery details into company systems and maintain clear, up-to-date records for tracking and reporting purposes.
• Coordinate with courier providers and internal teams to support pickups, deliveries, and special distribution requests.
• Use Microsoft Office and internal mailing tools to process service requests, generate mailing information, and organize daily workload.
• Verify package contents, addresses, and service levels before dispatch to reduce delays and delivery errors.
• Assist with reporting package activity, mail volume, and routing status to support operational visibility.
• Provide attentive customer service when responding to questions about mail status, delivery timing, and package handling. Requirements
• Experience supporting mailroom, shipping, receiving, routing, or closely related operational tasks.
• Basic data entry skills with strong attention to accuracy and record maintenance.
• Ability to work with Microsoft Office applications and learn mailing software used on the job.
• Familiarity with courier services, overnight shipments, and outgoing package processing.
• Strong organizational skills with the ability to manage multiple items and deadlines throughout the day.
• Clear communication skills and a customer-focused approach when working with employees and service providers.
• Ability to stand, move packages, and perform hands-on mail distribution duties in a fast-paced environment.

TalentMatch® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .