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Vector Security, Inc.
Senior Systems Technician
Career Insights for Alarm / Security System Technician
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Scorecard
Based on Florida data
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What they do
An Alarm or Security System Technician installs and repairs security systems and fire detectors in homes or businesses.
$49,855 / year median in Florida
+11% projected growth
Job Description
Senior Systems Technician Vector Security, Inc.
- 3.
- to us, our customers, and most of all, our team members. Location
- Tallahassee, FL / On the
Road Summary:
As a Senior Systems Technician, you'll be tasked with the installation and servicing of complex residential and commercial solutions including wired and wireless systems. You will actively participate in company initiatives such as securing new referrals and upselling, while providing exceptional customer service. Do you enjoy installing advanced security solutions for customers? Do you thrive on challenging yourself to stay informed of trends in the security industry? If so, this may be a great career choice for you!What You'll Do:
Install/service residential and/or commercial systems: Complete installation and/or servicing of various types of security systems, including wired and wireless systems, with minimal supervision. Troubleshoot more complex systems and network issues and work with basic integration. Run and fish wires in a concealed manner. Set up and communicate system functionality to customer and answer questions. Keep job site clean & organized so work can be performed in the safest manner possible. Employ basic logic skills to move an issue to resolution.Train and mentor technicians:
Review work of Entry Level and Level 1 technicians on shared job site and provide training to correct any errors. Train and mentor Entry Level and Level 1 technicians on package and/or less complex systems.What You'll Need:
Education & Experience:
High School Diploma or equivalent. 3- 5 years of industry experience
- preferred . Minimum of 2 years of life safety and home automation equipment experience
Certification/License:
Valid driver's license with an acceptable driving history. ESA Certified Alarm Technician Level 2 or equivalent- preferred. NICET Fire or Video Level 1
- preferred.
Communication:
Must be able to effectively communicate with various individuals professionally to provide superior customer service.Technical:
Must be able to understand the technical functionality of various systems learned online and/or via hands-on instruction. Able to demonstrate proficient understanding of the hardware and panel writing of the required manufacturers.What You'll Get:
We offer a "Total Rewards" package including: Competitive compensation with incentive eligibility Medical, dental, and vision coverage Company paid life and AD&D insurance Company paid short- and long-term disability Voluntary benefit products 401k retirement savings plan Flexible Spending Account Paid time off for vacation, sick days and floating holidays Tuition reimbursement Employee Assistance Program (EAP)