Access Control & VMS Designer ProtekAV, LLC Dallas, TX Job Details Full-time $60,000 - $90,000 a year 22 hours ago Qualifications Customer service Guard Card Attention to detail Full Job Description Job Overview We are seeking a dynamic and detail-oriented Access Control & VMS (Video Management System) Designer to join our security technology team. In this role, you will be responsible for designing, implementing, and troubleshooting integrated security systems that include access control, surveillance, and most aspects of physical security solutions. Your expertise will ensure the seamless operation of physical security infrastructure, providing robust protection for client facilities. This position offers an exciting opportunity to apply your technical skills in a fast-paced environment, contributing to the safety and security of diverse operational sites. The ideal candidate is passionate about security technology, possesses strong mechanical and integrated security solutions, and thrives on delivering exceptional service. Responsibilities Design and develop comprehensive (Unified Security) access control systems integrating door security system components with centralized management platforms. Configure and troubleshoot Video Management Systems (VMS) for high-quality surveillance coverage, including cameras, illuminators, sensors, and alarm systems. Interpret technical schematics, blueprints, and electrical drawings to facilitate accurate system installation and upgrades. Conduct field service visits to design, build, maintain, and repair electronic security systems such as SPAT, CCTV, Access Control - Mercury Based , and remote access software. Diagnose equipment issues related to computer hardware, network connectivity, or electrical wiring; perform troubleshooting support to resolve system malfunctions efficiently. Collaborate with clients to understand their security needs, provide technical troubleshooting support, and assist with alarm & access control system sales when necessary. Skills Mechanical knowledge combined with hands-on experience in electrical security system installation and maintenance, specifically Avigilon and Genetec unified solutions. Strong understanding of computer hardware components related to surveillance and access control systems. Proficiency in system design principles for physical security infrastructure including schematics reading and interpreting technical drawings. Ability to troubleshoot complex equipment issues involving cabling, network configurations, remote access software, and power supplies. Familiarity with electrical blueprint reading and integration of door security systems into larger security networks. Excellent customer service skills to communicate technical information clearly while supporting clients' security needs effectively. This role is vital in safeguarding facilities, primarily in the public education space, through innovative security solutions—if you're energized by technical challenges and dedicated to excellence in physical security system design and troubleshooting, we want to hear from you!