Participate in developing a proper repair plan for each vehicle. Prepare estimates in accordance with Insurance partner and company guidelines. Maintain and execute a timely schedule before, during, and after completion of repairs. Communicate supplements to customers and insurance companies on the same business day as written. Ensure customers' cars are kept clean and tidy to improve customer happiness Consult with management regarding new procedures and equipment in the industry. High school diploma or equivalent I-CAR Certification, preferred Excellent customer service skills Basic computer proficiency Positive, friendly attitude, along with a customer service mentality Enjoy working in a dynamic environment Excellent oral and written communication skills Teammate with collaborative mindset Math, reading, and software skills Ability to learn new technology, repair and service procedures and specifications Able to operate electronic diagnostic equipment Valid driver's license and clean driving record Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.