Overview A rapidly growing automotive service organization is conducting a confidential search for an experienced General Manager / Automotive & Commercial Service Manager to lead a multi-million dollar operation in Demopolis, Alabama. This opportunity is designed for a hands-on business leader with direct financial responsibility, commercial business development capability, operational discipline, and the ability to recruit, coach, and retain strong automotive service talent. The successful candidate will be accountable for profitable growth, labor productivity, commercial and fleet expansion, customer experience, safety, and team development. The Opportunity This role is ideal for a hands-on operator who thinks like an owner and understands how to grow a business through people, process, customer relationships, and disciplined execution. The leader in this seat must be comfortable reviewing financial performance, coaching service advisors, supporting technicians, engaging commercial customers, and executing a practical growth plan for a high volume operation. Key Responsibilities Business Leadership & Financial Management

• Own and manage the financial performance of a $4M operation.
• Drive sustainable revenue, gross profit, expense control, and profitability improvement.
• Analyze key business metrics and develop practical action plans to improve performance.
• Manage labor productivity, operational efficiency, expenses, and EBITDA performance.
• Execute business strategies that strengthen customer retention and local market position. Commercial & Fleet Business Development
• Grow commercial, fleet, and B2B service revenue.
• Develop relationships with local businesses, fleet operators, municipalities, and service partners.
• Create commercial sales routines that expand market penetration.
• Increase retention through reliable service delivery, trust, and relationship management. People Leadership
• Recruit, develop, coach, and retain service advisors, technicians, and support team members.
• Build a culture centered on accountability, performance, safety, and customer service.
• Create bench strength and support future leadership development.
• Improve employee engagement, retention, and execution consistency. Operational Excellence
• Ensure consistent service execution and customer experience outcomes.
• Optimize workflow, productivity, technician utilization, and capacity management.
• Drive safety, quality, compliance, and company standards.
• Use reporting and analytics to identify opportunities and improve operating results. Required Experience
• Proven success managing a $3M to $4M+ automotive, tire, fleet, truck service, heavy-duty maintenance, or dealership fixed operations business.
• 5+ years of progressive leadership experience with direct P&L accountability preferred.
• Demonstrated ability to grow revenue, improve profitability, and strengthen operational performance.
• Experience leading teams in a fast-paced service environment.
• Strong business and financial management skills, including the ability to interpret metrics and act decisively.
• Track record of improving team performance, hiring quality, and customer retention.
• Experience growing commercial and fleet customer relationships. Preferred Background
• Automotive aftermarket, tire retail, fleet maintenance, diesel service, heavy truck service, or dealership fixed operations leadership experience.
• Commercial sales and account management exposure.
• Multi-location experience is beneficial but not required.
• Technical automotive knowledge and/or ASE certifications are beneficial but not required.

Compensation This position offers a competitive compensation package including a base salary of $95,000 to $115,000, a performance incentive opportunity of $24,000 to $40,000+, and target total cash compensation of $120,000 to $155,000+. The package also includes comprehensive benefits, paid time off, professional development opportunities.

Pay:

$95,000.00 - $115,000.00 per year

Benefits:

401(k) matching Dental insurance Health insurance Health savings account Paid time off Vision insurance

Work Location:

In person