Automotive Service Consultant HyundaiCareers.com - 3.9 Glendale, CA Job Details Full-time $19 - $25 an hour 4 hours ago Qualifications Service writing Computer operation Customer communication High school diploma or GED Automotive service Computer skills Full Job Description Overall Summary As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer. Education High School Experience Less than 1 year Additional Information

LOOKING FOR EXPRESS/ INTERNAL SERVICE WRITER

Key Responsibilities :

Customer Service:

Greet drivers warmly, listen to vehicle issues, and set clear pickup times.

Communication:

Update clients on repair progress and explain technician recommendations clearly .

Sales:

Recommend routine maintenance and factory-suggested services.

Documentation:

Create accurate repair orders, track invoices, and manage service lane workflow .

Satisfaction:

Maintain a high Customer Satisfaction Index (CSI) score. Writing up

Used Cars and PDIs Qualifications & Skills :

1 year of service writing experience ,High school diploma or GED equivalent. Valid driver's license with a clean driving record .Strong communication and multi-tasking abilities in a fast-paced setting. Basic computer literacy and general automotive knowledge

Employment Position:

Full Time Salary:

$19.00 - $25.00 Hourly Salary is negotiable.

Zip Code:

91204