Automotive Service Advisor Mazda's Plus Modesto, CA Job Details Full-time $90,000 - $105,000 a year 2 hours ago Benefits Paid training Paid holidays Health insurance Paid time off Employee discount Food provided Qualifications Deal closing Service writing Spanish Customer relationship building Client rapport building Experience working in the automotive repair industry Client retention Closing sales leads Dealership experience Consultative selling Automotive service manager experience Closing sales Full Job Description Lead Service Advisor / Counter Manager Mazda's Plus Auto Repair —
Modesto, CA Pay:
$91,000 - $100,000+ per year We're looking for a relationship-driven service advisor — someone who earns customer confidence, explains recommendations clearly, and creates an experience people actually feel good about, not just sold to. If you know how to build real trust with a customer and back it up with a strong close, we want to talk to you. About the Role This is a fast-paced counter position at a growing, family-owned shop (since 2000). You'll be the first and last voice most customers hear — juggling phone calls, walk-ins, check-ins, and closing conversations, often all at once. The right person is organized and confident under pressure, but just as importantly, warm and patient — someone who listens first and sells second. You won't be doing it alone. Warranty calls and insurance approvals are handled by a dedicated outside team. Our custom DVI tool adds visual callouts to every inspection, so customers actually understand what they're looking at. A real-time dashboard keeps you on top of every car in the shop. We're growing too — up 25% in car count and 15% in sales this year over last. Responsibilities Build long-term relationships with customers through clear communication and honest follow-up Present digital vehicle inspections in a way customers understand and trust Manage the day-to-day counter workflow — check-ins, parts ordering, returns, and keeping cars moving Close sales with confidence, without sacrificing the customer's trust to get there Run the desk independently, without needing daily oversight The Pay $25/hr base + daily overtime + 3.5% commission on gross profit, uncapped. Realistically $91K-$93K from day one, growing past $100K as the shop grows. First 60 days guaranteed $1,800/week gross while you ramp up. Monthly team bonus on hours targets, plus a bonus for every 5-star Google review the shop earns. What You Bring 2+ years running a front counter at an independent shop or dealership A genuine desire to help people, paired with the confidence to close Strong multitasking skills — comfortable managing several moving pieces at once Clear, patient communication, especially when explaining technical issues to non-technical customers Bilingual (English/Spanish) a plus, not required Benefits Health insurance with $425/month employer contribution Paid holidays, sick time, and vacation Free lunch every Friday, snacks and drinks stocked all week Paid industry training Dual monitor sit/stand workstation Real one-on-ones and honest feedback — you'll always know where you stand
Schedule:
Monday-Friday, 7:30am-5:30pm (1-hour lunch). No weekends. Ready to be the reason someone trusts their mechanic again? Apply now, we respond fast.
