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Mercedes Benz of Danbury

Automotive Service Receptionist

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Job Description

Automotive Service Receptionist Job Summary We're looking for a professional, friendly dealership receptionist to greet our customers with a smile. In this front desk receptionist role, you'll serve as the first point of contact with all customers and provide superb customer service. Our ideal candidate has excellent customer service skills and some experience working in an admin role, preferably at a dealership. Responsibilities include increasing productivity by developing and implementing office protocols and assisting with clerical and administrative duties throughout the automotive dealership. If you have a passion for delivering exceptional service and thrive in a fast-paced environment, we'd love to meet you! Dealership Receptionist Responsibilities Manage automotive dealership clerical duties, including filing paperwork creating protocols for team members that drive efficiency Direct incoming calls and customer complaints to the appropriate person in a timely and professional manner Embrace existing clerical duties and learn to take on new ones by participating in training opportunities Produce automotive industry progress reports for presentation to the team regularly Communicate with service customers and increase auto group brand visibility Dealership Receptionist Qualifications An associate's degree is preferred; High school diploma or GED is required Customer service, administrative assistant, or administrative support experience within a dealership showroom or auto group setting is preferred Enjoys interacting with others, whether fielding a customer complaint or articulating the details of a customer's bill Proficient in basic computer software and can quickly learn new programs Displays strong time management skills and the ability to quickly and accurately complete detailed work We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Job Type:
Full-time Pay:
From $18.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Health insurance Health savings account Life insurance Paid time off Referral program Vision insurance Ability to
Commute:
Danbury, CT 06810 (Required) Ability to
Relocate:
Danbury, CT 06810: Relocate before starting work (Preferred)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance