Gary Smith Honda in beautiful Fort Walton Beach, FL is a family-owned and operated car dealership seeking an experienced, full-time Automotive Service Advisor to join our team. We are looking for someone who is a real go-getter and seeks to achieve optimum performance in our service department.
Automotive Service Advisor Job Duties and Responsibilities:
- Setting, confirming, and preparing for appointments with customers
- Greeting customers in a timely and friendly manner
- Determining vehicle service needs
- Using a consultative selling process to assist customers in planning for on-going required maintenance of their vehicle
- Producing repair orders for customers including cost and time estimates
- Communicating frequently with Technicians and Parts Associates to ensure timely completion of work
- Following-up with customers on the status of their vehicle and to ensure satisfaction
- Setting and achieving targeted sales and service goals
- Gaining superior product knowledge to effectively help customers with service maintenance requirements and warranty information
- Providing an exceptional customer experience to drive loyalty to the dealership
- Other duties as assigned Automotive Service Advisor Position Requirements
- 1+ years of service writing experience preferred
- High School diploma or equivalent
- Ability to operate a manual and automatic transmission required
- Ability to work in all weather conditions including high heat and humidity
- Previous sales experience preferred
- Proven ability to provide an exceptional customer experience
- Excellent communication skills and interpersonal skills
- Ability to set and achieve targeted goals
- Ability to succeed in a fast-paced environment with many priorities and deadlines
- Excellent Organization and follow-up skills
- Professional appearance and demeanor
- Proficiency with computers and technology
- Experience with Reynolds and Reynolds software preferred
- Valid in-state driver's license and have and maintain an acceptable, safe driving record required
- Must be able to pass a drug test as we are a drug free workplace
Automotive Service Schedule Requirements:
Must be available to work Monday
- Friday 7:30 am
- 5:30 pm and rotate Saturdays 8:00 am
- 5:00
PM We Offer:
- Competitive pay plans with high income potential
- Paid vacation
- Medical, dental, vision, supplemental insurance
- Company-paid life insurance
- Employee discounts
- Employee Assistance Program (EAP)
- 401k
- Ongoing training and development
- Off Sundays Our Company is an equal opportunity employer that values diversity at all levels.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, veteran status, or any other characteristic protected by law.
Job Type:
Full-time Pay:
$50,000.00
00 per year
Benefits:
401(k) Dental insurance Employee assistance program Employee discount Health insurance Life insurance Paid time off Vision insurance
Work Location:
In person