Each estimate should include:

Failed components Worn components Preventive maintenance recommendations Parts required Labor operations Labor times Technician notes explaining the findings The estimate must then be submitted promptly to the Service Advisor for presentation to the customer. Technicians should never assume someone else will create the estimate. Partner with the Service Advisor Technicians and Service Advisors operate as one team.

Technicians are expected to:

Clearly communicate inspection findings. Answer technical questions from advisors. Assist in explaining repairs to customers when requested. Notify advisors immediately of additional repairs discovered during service. Update estimates whenever additional repairs are found. Quality of Work Every repair completed must meet Master Auto Group quality standards.

Technicians are expected to:

Take pride in every repair. Protect customer vehicles. Verify repairs before delivery. Prevent comebacks. Report mistakes immediately. Never release a vehicle with known safety concerns. Productivity Technicians are expected to maintain high productivity while never sacrificing quality.

Responsibilities include:

Managing time efficiently. Keeping work moving. Maintaining accurate labor times. Reducing downtime. Completing work within scheduled deadlines whenever possible. Shop Cleanliness & Organization Technicians are responsible for maintaining a clean, safe, and organized work environment.

Responsibilities include:

Keeping work bays clean. Properly storing tools and equipment. Cleaning spills immediately. Properly disposing of fluids and waste. Returning shop equipment after use. Maintaining a professional workspace. Teamwork Every technician contributes to the success of the entire company.

Technicians are expected to:

Help fellow technicians when appropriate. Maintain a respectful attitude. Share technical knowledge. Support company goals. Promote a positive work environment. Quality Control When assigned, technicians will perform quality control inspections on completed repairs by fellow technicians to ensure repairs meet Master Auto Group standards. Additional Responsibilities Additional responsibilities may be assigned based on the operational needs of the business. Performance Expectations Every technician is expected to: Perform a complete inspection on every vehicle. Write a complete repair estimate on every inspected vehicle. Produce accurate technician notes. Maintain high productivity. Deliver quality repairs. Minimize comebacks. Maintain ASE-level workmanship. Follow all company procedures. Maintain a positive attitude. Treat every customer's vehicle as if it were their own. Qualifications, Knowledge, Skills & Abilities Candidates must possess: Valid U.S. Driver's License. Ability to be insured under the company's insurance policy. Minimum of one (1) year of professional automotive repair experience. Strong understanding of passenger vehicle systems. Advanced diagnostic knowledge using scan tools, diagnostic flow charts, testing equipment, and service information. Ability to accurately diagnose customer concerns. Ability to perform mechanical, electrical, drivability, and maintenance repairs. Knowledge of manufacturer-recommended maintenance schedules. Ability to perform thorough vehicle inspections. Ability to create accurate repair estimates using the shop management system. Ability to use computers, tablets, scan tools, repair information software, and digital vehicle inspection software. Strong written and verbal communication skills in English. Basic mathematical skills. Ability to lift 50 pounds or more. Ability to stand for extended periods. Ability to bend, kneel, squat, climb, push, pull, reach overhead, and perform repetitive physical movements required in automotive repair. Core Values Every technician at Master Auto Group is expected to demonstrate: Integrity Excellence Accountability Professionalism Teamwork Continuous Learning Attention to Detail Safety First Respect for Customers Pride in Craftsmanship Success Measurement Technician performance will be evaluated based on: Repair Quality Productivity & Efficiency Vehicle Inspection Completion Rate Estimate Accuracy Additional Sales Opportunities Identified Comeback Percentage Customer Satisfaction Attendance & Reliability Teamwork Safety Compliance Shop Cleanliness Professional Conduct Technicians are not only responsible for fixing vehicles—they are responsible for helping customers understand their vehicle's needs through accurate inspections and well-prepared estimates. By partnering with the Service Advisor, technicians play a critical role in delivering exceptional customer service, maximizing shop performance, and ensuring every customer leaves with confidence in the safety and reliability of their vehicle.

Pay:

$40.00 - $65.00 per hour

Benefits:

Employee discount Paid time off Tuition reimbursement

Work Location:

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Automotive Technician