Japanese Auto Repair (JAR) is seeking a driven Automotive Service Advisor Associate with good customer service and attention to detail. Our Flagship location in Suwanee was established in 1998. We are currently hiring for both, our brand new location in Buford and our current location in Suwanee. Our Buford location is equipped with state-of-the-art equipment and completely climate controlled. JAR is constantly rated by our customers as a five-star company. Our culture and success are based on customer satisfaction. Service Advisor Associate -

Job Responsibilities:

Assist Service Consultant with the following: Greet customers and assist them with any inquiries. Consult with customers on applicable service specials. Order/Prepare all parts required for service or repair. Document services declined and ask for follow-up on future service considerations. Keep customers informed on completion times, service expenses, and possible changes. Remain involved with the delivery of the vehicle to the customer upon completion to assure all customer concerns are addressed. Provide concierge support for all owner inquiries, whether by phone or in person, to assure the customer has a positive service experience. Build strong relationships with the customers. Associate -

Requirements:

Must have previous automotive service/parts experience. The successful applicant must be able to work efficiently in a fast-paced environment. Must possess excellent customer service skills. Strong written and oral communication skills are paramount. Must have computer and typing proficiency. Valid Driver's license and clean driving record.

Job Type:

Full-time Pay:

$52,000.00 - $150,000.00 per year

Benefits:

Dental insurance Health insurance Life insurance Paid time off Vision insurance

Shift:

10 hour shift

Education:

High school or equivalent (Preferred)

Experience:

Automotive Service:

4 years (Required)

License/Certification:

Driver's License (Required)

Work Location:

In person