Automotive Customer Service at Fire Guys Tinting Automotive Customer Service at Fire Guys Tinting in Lake Villa, Illinois Posted in about 20 hours ago.

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full-time Company Description Fire Guys Tinting is a Llumar SelectPro Elite window tinting company based in Antioch, IL, serving the Lake, McHenry, and Kenosha areas. The shop focuses on providing high-quality window tinting products and services for automotive and commercial customers. Known for a family-friendly atmosphere, Fire Guys Tinting emphasizes respect, clear communication, and a welcoming environment for all visitors. The team is committed to setting a high standard for workmanship and customer satisfaction, making it a strong choice for applicants who value service excellence. Role Description The Automotive Customer Service role is a part-time, on-site position located at Fire Guys Tinting in Antioch, IL. Day-to-day responsibilities include greeting customers, answering questions about window tinting services and products, and helping schedule appointments. The role involves managing phone calls, responding to inquiries, and maintaining accurate customer records. The team member will support the smooth operation of the vehicle tinting process and ensure the waiting area remains clean and welcoming. This position requires consistent, friendly customer interaction and a focus on creating a positive experience for every visitor. Potential opportunity to have a dual role in customer service and vehicle prep. Qualifications Strong customer service skills, including clear communication, active listening, and a friendly, professional demeanor. Basic administrative and organizational skills, such as handling phone calls, scheduling appointments, and maintaining records. Ability to learn and explain automotive window tinting services, product options, and basic technical details to customers. Comfort working in a fast-paced, on-site automotive environment, with attention to detail and reliability in daily tasks. Prior experience in retail, automotive service, or a customer-facing role is beneficial but not required. Availability to work part-time hours, including some 1/2 days on Saturday as business needs require. High school diploma or equivalent preferred; willingness to undergo on-the-job training. Knowledge of vehicles and the current makes/models is beneficial.